Hassler Heating and Air Conditioning, LLC

Nancy F. 

on Yelp

2 years ago

I cannot recommend Hassler Heating & Air Conditioning more highly. They did a fantastic job with our broken water heater from the wonderful service technician who came out to troubleshoot (Lyes!) to the equally wonderful team (Erick and Orlando) who advised us on a good replacement water heater and installed it right away. They knew I was expecting house guests and that I needed hot water asap. Hassler couldn't have been more accommodating, caring, and professional in the job that they did. Their communication skills + exper... read more

John K. 

on Yelp

2 years ago

I have used this company for over 20 years, first for a house in Oakland. In one instance there, I had them install a replacement super-efficient HVAC system. When it had an issue a few years later, they covered it as under warranty even though the warranty had expired. Most recently, for my house in Lafayette, I needed an HVAC inspection. Their guy (Lyes) was SUPER-thorough, patient and friendly, and, what I always like most, educated me as to questions I had been saving up about my system, and more. Very friendly folk... read more

J S. 

on Yelp

2 years ago

I had an appointment for my A/C which hadn't been serviced in a while. The technician, Lyes, was the best. He was kind, thorough, detail oriented and kept me informed throughout the appointment. He gave clear information about general upkeep as well as specific suggestions to help the unit last longer. Great customer service! 

Paul K. 

on Yelp

2 years ago

Expensive company for the consumer as the office is always working to profit similar to the service dept. at car dealerships, but good. I had a one-star here, but just updated it to four after a great service call by Steve! 

D G. 

on Yelp

2 years ago

Hadn't had my furnace serviced in five years. The technician, Lyes, showed up on time and provided quick service. He had recommendations for improvement, but did not try and upsell. I recommend hustler, heating and air conditioning. 

John W. 

on Yelp

2 years ago

Joe came for the estimate on a split A/C for one of the rooms of our home. He was clean, polite, on time, answered all my questions, and sent us a written quote for the work the same day. The quote reflected exactly what I had stated our goals were. Contact with the company by phone was also pleasant. It was relatively easy to connect with a real person, not a voicemail box. I was impressed with their work at the level of estimate. (We have not yet decided whether to go ahead with the project but we will definitely work with... read more

Maureen A. 

on Yelp

2 years ago

Very nice, shockingly overpriced for a new water heater. Go ahead and ask for a bid - maybe they are really busy now. But shop around. 

Michael L. 

on Yelp

2 years ago

We needed some duct replaced and furnace inspected. We chose Hassler solely on the reviews. We couldn't be more pleased. Such a responsive and professional company, a real joy in superb customer service. Emily called to confirm the day before and tne service technician, Lyes, called to say he was 30 min away. Lyes was very thorough, professional and a wonderful communicator throughout the assessment. He provided us with our options after considering each scenario. Great customer service thoughout. 

Wes W. 

on Yelp

3 years ago

Steve did an outstanding job converting our furnace's electrostatic filter to a new paper filter unit. The conversion kit needed to be modified a bit and Steve's creativity resulted in a more solid installation than the original unit would have provided. We are extremely happy with the result.