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Hassler Heating and Air Conditioning, LLC

4.8

About this business

Location details

1537 S 56th St, El Cerrito, CA, 94530, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.8502 reviews
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H. W.'s profile image
H. W. 
rating
2 years ago

Every Hassler technician and administrator with whom my wife and I communicated and worked was friendly, knowledgable, professional, reliable, respectful, and trustworthy. We primarily communicated and worked with Max, our project manager, who was always responsive and helpful in answering our many questions and solving our many problems. After evaluating our HVAC options, we decided to invest in a new energy efficient Carrier 2 Stage air conditioning system as well as in a new energy efficient furnace. My wife and I, we ... read more

Carole M.'s profile image
Carole M. 
rating
2 years ago

Without exception, all of the staff and workers we came in contact with while Hassler was installing our new gas heater have been both pleasant and efficient. That is really quite unusual. Our heater has been working well for the past few months since it was installed, and the cooler has been easy to adjust and a great help during the warm periods. We chose Hassler to install our heater based on their stellar reputation and also on our own reactions to contact with the company. They certainly seem to be on the ball. I h... read more

Business response:

Hello Carole, We appreciate the 5-star review! Thank you so much for the feedback about your experience with our Hassler crew. We will let everyone know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Joan W.'s profile image
Joan W. 
rating
2 years ago

Lyes with Hassler performed a trouble shooting exam and service on my tankless water heater. He did a great job. Fast and efficient. Pricing in line with others. 

Business response:

Hello Joan. We appreciate the 5-star review! Thank you so much for the feedback about your experience with Lyes. We will let him know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Bruno P.'s profile image
Bruno P. 
rating
2 years ago

The company was full of absolute Rockstars! I started the process with Carlos in order to give him an idea of what we needed to get done for our home. He came out to check it out and went to work on an estimate for us. His project manager Max then came out to take some final pictures and get the final plan laid out and the price finalized. Max gave me the heads up that this wasn't a simple unit to replace, and it might take some time to find a similar one that would fit our home. He called me about 6 hours later saying they ... read more

Business response:

Hello Bruno. We appreciate the 5-star review! Thank you so much for the feedback about your experience with Max, Orlando, & Edwin. We will let him know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

E. G.'s profile image
E. G. 
rating
2 years ago

Hassler's customer service and expertise are top notch. They recently installed a heat pump for our single family home and we appreciate the care and attention to detail they demonstrated at every step of the way, from the original walk-throughs/assessment to the installation job to the follow-up with testing, permits, incentive payments, etc. We had approximately three million questions about the job and each and every staff person answered them as if we were their only customers. The project ran into a few snags (e.g., the... read more

Business response:

Thank you so much for your great review, E.G.! We're glad that you were happy with the service that our office staff & technicians provided. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Cinda P.'s profile image
Cinda P. 
rating
2 years ago

Hassler did its annual check for us in a competent efficient manner. We're grateful to have our furnace services by knowledgeable professionals. This year Juan came. We'll see him or one of the other awesome Hassler technicians next year. Cinda and Dan P. 10/02/2023 

Business response:

Hello Cinda. We appreciate the 5-star review! Thank you so much for the feedback about your experience with Juan. We will let him know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Robert M.'s profile image
Robert M. 
rating
2 years ago

I was looking to install a heat pump in my small house, and Hassler impressed me right away when they came out for the first meeting by listening to me and making sure I was getting what I wanted. Their quote was very close to a competitor's but they promised a higher level of service, including twice the labor warranty, and a higher-capacity heat pump, so I have room for expansion. In the end the project started within a week of signing the contract and completed in the 3 days they said it would take, and I am very happy ... read more

Dori M.'s profile image
Dori M. 
rating
2 years ago

I dropped my recently deceased mother's diamond ring in the heating vent and Lyes came to fish it out. He tried to do it through the main floor but ended up having to go under the house and take the duct and insulation apart. He was able to retrieve the very sentimental ring for me and put everything back together as it was before. He was friendly and showed up on time. He clearly communicated the price estimate and the final price was actually lower than expected. He worked thoroughly and competently. I will not hesitate to... read more

Business response:

Hello Dori. We appreciate the 5-star review! Thank you so much for the feedback about your experience with Lyes. We will let him know of your great feedback. Thank you for choosing Hassler. We look forward to serving you again in the future! 

Claire V.'s profile image
Claire V. 
rating
2 years ago

I just wanted to give a shout out to Yami (Hassler bookkeeper) who was very helpful to me. I had to have a roof Jack installed when my heater was installed because the existing roof Jack was not up to code. I needed to get an itemized receipt to ask for reimbursement. Yami was very helpful, responsive, professional, etc. Thank you Yami! 

Business response:

Claire, the 5-star review is appreciated! Thank you so much for the feedback about your experience with Jeremy. We will let him know of your great feedback. Thank you for choosing Hassler Heating. We look forward to serving you again in the future! 

Frequently asked questions about Hassler Heating and Air Conditioning, LLC

How is Hassler Heating and Air Conditioning, LLC rated?

Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 502 reviews. 

When is Hassler Heating and Air Conditioning, LLC open?

Hassler Heating and Air Conditioning, LLC is open now. It will close at 9:00 p.m.