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Hassler Heating and Air Conditioning, LLC

4.8

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Location details

1537 S 56th St, El Cerrito, CA, 94530, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.8770 reviews
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Jeff S.'s profile image
Jeff S. 
rating
2 years ago

Been a customer of Hassler for 10 years. Installed our furnace in the beginning, and have been doing maintenance ever since. Kieanta serviced our heater recently and was so thorough, explaining everything he did, you can tell he really takes his job seriously. We'll keep using Hassler for years to come. 

Business response:

What a kind review, Jeff! We appreciate your loyalty to Hassler and are so thankful to have you as a customer for all of these years. 

Ann M.'s profile image
Ann M. 
rating
2 years ago

I had a excellent experience with Hassler. They installed a new heat pump yesterday and in the process we discovered that our hot water heater had a gas leak. I called Max Saephan our project manager after business hours and within 20 minutes, Rafael, a Hassler technician, was at the house to look at everything. We were so grateful for their responsiveness to what felt like an emergency and relieved by their expertise. I also really liked working with Andrew, who came to do the estimate and proposal. He gave us a great pr... read more

Business response:

Thank you, Ann for the wonderful review and trusting Hassler with your HVAC and water heating needs! Your 5-stars is so appreciated. Stay cool with your new heat pump this summer! 

Joe E.'s profile image
Joe E. 
rating
2 years ago

Hassler replaced our malfunctioning gas furnace with a heat pump, and the team hit home runs in every respect, from the original inspection and diagnosis of the problem, by Lyes; to the project manager, Max, the technicians David and Alberto, who were at the house for 2.5 days doing the removal and installation, and Tony who did the final walk through - everyone was communicative, friendly, open, straightforward, and very helpful, and the work and condition of the work site all looked very good. The people I talked with by ... read more

shelley g.'s profile image
shelley g. 
rating
2 years ago

Kieanta Rice is a Hassler technician that just completed the annual inspection of my heat pump and AC system. He is a knowledgeable professional that shared his expertise and helped educate me about my system's components.. I appreciate that he was looking out for the long-term performance of my system and had recommendations for steps I can take. As with the team that installed the system last year, Kieanta demonstrated that Hassler is a quality organization. I highly recommend them. 

Business response:

Thank you for the 5-star review, Shelley! We are glad your heat pump will be in tip top shape for the changing season and provide you with comfort this summer. We appreciate your business and trust! 

Leslie S.'s profile image
Leslie S. 
rating
2 years ago

I've used Hassler for my furnace service for years. They always do a great job. This year was no exception - Kieanta came out, performed the service and changed the filter. He was very thorough and explained the workings of the furnace - I learned a lot and I really appreciate that. He's extremely knowledgeable and personable. Thanks, Kieanta! 

Business response:

Leslie, we can't thank you enough here at Hassler for your continued support and trust! We are so happy Kieanta was able to come out and provide excellent service. Thank you for the 5-star reviews and please don't hesitate to reach out should you need! 

Uldis K.'s profile image
Uldis K. 
rating
2 years ago

Hassler installed a new furnace in our El Cerrito home 11 years ago and everything worked well until about a month ago. The first floor "zone" continued to distribute heat even though we had turned it off. It was a puzzle but Steve from Hassler figured it out today. The "zone damper" that opens and closes was no longer opening and closing efficiently and would stay in the open position. He put in a new damper and also replaced some of the tubing for Area Zone 1 so that any subsequent work could be accessed more quickly. ... read more

Business response:

Hi Uldis! We can't thank you and your wife for your continued trust in Hassler for your HVAC needs. You have been valued customers for so long and we appreciate your business. We will pass the compliment along to Steve. Thank you for the 5-stars! :) 

Glady L.'s profile image
Glady L. 
rating
2 years ago

Today we had our annual heating maintenance service appt. Kieanta was the technician, he was very thorough, took photos, explained how the system worked and the best ways to keep it clean and in good condition so it would last many years. Very patient and very nice. Kieanta gets 5 stars and is highly recommended. 

Business response:

Thank you, Glady for the wonderful review! Maintenance is so important for your equipment and happy to hear you are taking care of your system. We appreciate your business! 

Jennifer D.'s profile image
Jennifer D. 
rating
2 years ago

Returned from a trip to find my gas heater was no longer working. It was just due to the pilot light being out, but since I had never restarted it before, my landlady arranged a service appointment. Kieanta Rice arrived at the start of the 3-hour window they had scheduled and quickly discerned the problem. He quickly fixed it and demonstrated the process a few times so that I'd be able to do it myself if it happened again. He was very professional. 

Business response:

We are so happy that Kieanta was able to teach you how to get your pilot light re-lit! Thank you for your wonderful review! 

J F.'s profile image
J F. 
rating
2 years ago

Our tech, Kieanta Rice, was on time, professional, friendly, and answered all of my questions. Plus he figured out a good (free!) way to manage a problem. He was excellent! 

Business response:

Thank you for the 5-stars and for trusting us with your business! 

Frequently asked questions about Hassler Heating and Air Conditioning, LLC

How is Hassler Heating and Air Conditioning, LLC rated?

Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 770 reviews. 

When is Hassler Heating and Air Conditioning, LLC open?

Hassler Heating and Air Conditioning, LLC is closed now. It will open at 7:30 a.m.