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HL- L8360CDW

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.91,036 reviews
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    Rain King's profile image
    Rain King 
    7 years ago

    Won't print on cardstock! I have had this computer for 2 days and it's going back. I have wasted so much paper trying to color print on card stock. Even when I select the thick paper setting it ruins my prints. When I send a file to print it also pulls the paper through and prints garbled text, once again ruining my paper. Can't wait to repackage this baby and return it. Hopefully the next printer will get the job done. 

    Juli Landi's profile image
    Juli Landi 
    7 years ago

    DO NOT BUY BROTHER!!!!! I have this printer for 10 months - I have a small business - I print labels. This printer has printed everything OK (not always perfect - but OK) up until now. Now it will not print on any glossy paper, it jams every time the paper tries to load, through both the drawer and the bypass tray. On the off chance it does load into the machine the image prints out crooked... Just spent 41 minutes on call with Brother customer service - after telling him that I ALREADY have done every bit of troubleshooting... read more

    linda faye goss's profile image
    linda faye goss 
    7 years ago

    DO NOT WASTE YOUR MONEY DO NOT WASTE YOUR MONEY. This printer color is awful, I had techs work on it several times with no solution. Colors cannot be corrected. 

    Andy Marx's profile image
    Andy Marx 
    7 years ago

    If You Want To Print Wirelessly, Look Elsewhere! Although this prints quite well when connected by USB, it's pretty much useless if you want to print wirelessly. I've literally just spent five hours trying to get it to print wirelessly and it won't. And I know my way around computers and peripherals, including networking. The wireless set-up is so clunky and confusing, it's almost a joke. At one point, the software asks if you want to set up the printer through the network without connecting to the computer with a USB cable,... read more

    Michael de Jesus's profile image
    Michael de Jesus 
    7 years ago

    If you want to buy a good printer there are other "just printers" on the market ... How could you sell something that only prints???!!!!!!! I purchased this looking for an all in one. This model was brought to my attention after doing an internet search looking for the most reliable all in one printers. This model was ranked number 1. Without exploring further (my fault) I blindly purchased it. This product is overpriced and not worth the time it took to set up. Buyers beware!!! Do not buy this product!!! This is only a prin... read more

    Amazon Customer's profile image
    Amazon Customer 
    7 years ago

    Worth the purchase just to save money on toner. Bought this because we print a lot and the cost per page is supposedly far lower. It looks as if the Super High yield Black toner will cost us about 1/4 what we used to spend on toner, and the Super High yield color toner cartridges will cost us a little more than 1/2 what we spent on color toner with our old color laser printer. If you don't buy the High yield or Super-High yield cartridges, it uses toner at the same rate as our previous laser printer (We've tested this becaus... read more

    Amazon Customer's profile image
    Amazon Customer 
    7 years ago

    Slow and toner is expensive Very slow printer (stops in the middle of printing before finishing) also I have had a hard time with toner. After only a few months of using we decided to get a different printer. We purchased off brand toner and after a week the toner starts to leak and prints dots on the pages. We switched to brother brand and dont have that issue but went thru the toner so fast it wasn't cost effective to keep using. 

    Olivia's mom's profile image
    Olivia's mom 
    7 years ago

    It would be nice if it could print an envelope It would be nice if it could print an envelope. You can follow the diagram on the little drop-down tray, and all it will ever tell you is "Paper Jam". Of course, if you take the envelope out, it will happily print on letter-size paper from the main tray. I'll see if tech support can help, but honestly, using the accessory tray shouldn't really require external help. Update: No, they couldn't. They showed me the panel to open & levers to flip on the back (so give yourself about a... read more

    k k.'s profile image
    7 years ago

    Be careful... pay VERY close attention that your search results This Brother HLL8360CDW is NOT an all-in-one even though it comes up as one when searching Amazon. Now I have to pay nearly $50 to return it and the toner I purchased for it. Doesn't seem right. Not Brother Printer's fault. It's an issue with Amazon's search engine. Be careful... pay VERY close attention that your search results are accurate. 

    Frequently asked questions about HL- L8360CDW

    How is HL- L8360CDW rated?

    HL- L8360CDW has a 3.9 star rating with 1,036 reviews. 

    When is HL- L8360CDW open?

    HL- L8360CDW is closed now. It will open tomorrow at 9:00 a.m.