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HL- L8360CDW

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.91,036 reviews
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    drg's profile image
    6 years ago

    Not working any more Worked well since purchased less than a year ago but now shows paper jam which cannot be found as I have searched all the modules in the machine, and I have yet to find a way to reboot it 

    emg18's profile image
    6 years ago

    Very disgusted, not what I was looking for at all in a printer I own a small business and bought this printer to print labels for my products. For 4 months I have wrestled with this printer. I can only feed one sheet at a time of Avery labels. It jams constantly, to fix the jam, I have to take the whole front of the printer off. The labels are printed crooked or off center so frequently that has become normal for my labels to be off center. Even though with my old Canon printer I could go into my avery label program and rese... read more

    King Kolt's profile image
    King Kolt 
    6 years ago

    This printer is mediocre at best. This printer is mediocre at best. I have owned 6-7 other brother printers in the past and this is by far the one that hassles me the most. It is constantly going "offline" even when I check the touchscreen on the top and it shows connected to my wifi, I am constantly having to restart my computer if I havent used the printer in the last 2-3 hours. IT is constantly giving me warnings that do not apply, they dont even include a wire in case you are having issues with wifi. I am constantly havi... read more

    William W West's profile image
    William W West 
    6 years ago

    Will not print Lables I bought this printer to print labels for a Historical group and the first time it printed them but since it has ceased to be able to print them at all , it jams all the time. It will only print sheet stock. I would not buy this printer again. 

    Jodi Grace's profile image
    Jodi Grace 
    6 years ago

    BLURRY So unhappy with this printer. I really needed a good quality printer and no matter what diagnostics I run, text is still extremely blurry. Also, future purchasers be aware: THIS PRINTER CANNOT MAKE COPIES. An assumption on my part but I thought a laser printer would also make copies. 

    AP's profile image
    6 years ago

    I only like jam on toast. For the life of me I cannot get this machine to stop jamming. Every time I try to print double sided, it jams. Tech support was nice, but were not able to resolve the issue. New drivers didn’t resolve the issue. The printer sits on top of a table so a level surface is not the issue. I give up. I’ve printed a total of about 350 pages and now it’s low on toner. So much for the 3000 page before toner replacement claim. It doesn’t scan, which was my fault for not checking. It’s still extremely annoying ... read more

    Lights2's profile image
    Lights2 
    6 years ago

    ENVELOPES ARE NOT EASY TO PRINT What they don't tell you is that, to print an envelope, you have to open the back of the machine, flip two levers, and leave the back of the machine open (making the space needed for an already large printer even deeper). Once the envelopes are printed, you have to flip the levers back and close the back of the printer. You have to do this for EVERY ENVELOPE ALL DAY LONG. Also, it takes at least a full minute to wake from "sleep mode," so there is drag before it prints something for you. 

    Alexandra Katehakis's profile image
    Alexandra Katehakis 
    6 years ago

    Off color prints& won't come out of sleep mode I REALLY wanted to like this printer, as it came highly regarded on independent consumer review websites. However, I had the same issues that some others were reporting in the Amazon reviews: Colored prints that were either too light or too dark. If I sent them from the PC, they came out too light. If I loaded the same PDF file to a flash drive and plugged it directly into the printer, the colors came out too dark. I messed with all of the settings, troubleshoot guide suggestion... read more

    mattie's profile image
    mattie 
    6 years ago

    It will not copy. I did not realize this printer can not make copies. 

    Frequently asked questions about HL- L8360CDW

    How is HL- L8360CDW rated?

    HL- L8360CDW has a 3.9 star rating with 1,036 reviews. 

    When is HL- L8360CDW open?

    HL- L8360CDW is closed now. It will open tomorrow at 9:00 a.m.