HomeWorld Honolulu

Bob O. 

on Yelp

2 weeks ago

Fantastic customer service. We bought a power sofa a few years ago and suddenly the motors on one side quit. Called customer service (no long wait time), the woman looked up our order and referred us to service dept. They called shortly later to set up appointment. Day before the gave us a call with window of service; day of service they sent an email with a link to an app that give frequent updates for arrival time. Very helpful. When the technician arrived, he spent a lot of time looking at the sofa and concluded tha... read more

Alice W. 

on Yelp

3 weeks ago

We had an excellent experience at HomeWorld Honolulu. The benefit of this location is that there is a HomeWorld connected to a SlumberWorld connected to Ashley Furniture connected to Red Knot. There are literally options for every budget and style. We purchased the most incredible mattress with the help of Jason and have never slept better. We also purchased our bedroom set, coffee table, and media stand with Cel who was incredible. All staff are so kind and welcoming in addition to being super knowledgable about the items a... read more

Marian O. 

on Yelp

3 months ago

I always have a great experience at Homeworld. Got a great deal with a sectional last year during a sale and recently Van Kusatsu helped me and my partner buy a love seat and a dining table set - great prices. Van was very helpful and you can't go wrong with Homeworld. 

Wanna L. 

on Yelp

4 months ago

Another smooth delivery! Kekoa and Charles delivered our dresser with professional tenderness. Mahalo guys! We went to Homeworld on the day they had massive clearance sale. Advertised as up to 70% off. We could not find a dresser that was deeply discounted in that way. Nor were there any style of dressers we liked that were in stock AND under $1000 (except one that looked like a mountain person build it behind the barn. Someone is into that look). My salesperson coached me to photo the SKU of anything we liked so they could... read more

Susu M. 

on Yelp

4 months ago

Keito was amazing - he helped me pick out two Stressless chairs and 4 dining chairs. He is very knowledgeable about leathers, color choices, various woods and finishes, on going as well as future sales, wood colors etc. so helpful and much appreciated!!! 

Cheryl E. 

on Yelp

5 months ago

I had an outstanding experience working with this salesperson, Tia Stangeland. From the very beginning, she was professional, knowledgeable, and genuinely attentive to my needs. She took the time to answer all my questions without any pressure and made sure I felt completely comfortable with my decision. What really stood out was her honesty and follow-through. She communicated clearly, kept me updated, and went above and beyond to ensure everything was handled smoothly. It's rare to find someone who combines expertise wit... read more

Stacey M. 

on Yelp

8 months ago

I had an excellent experience working with Dana Uyeno at Ashley Furniture. She did a fantastic job helping me design and select furniture for my Waikiki short-term rental. Furnishing a home in Hawai'i can be challenging since much of the furniture must be shipped from the mainland by barge, but Dana made the entire process seamless. She truly understood my style and budget and selected beautiful pieces that stayed within my price range. Even more impressive, she coordinated everything so the furniture was delivered before m... read more

Dawn Y. 

on Yelp

8 months ago

Keito Miyagi was wonderful to work with. The selection is also very good. I gave 4 stars for Keito and the other sales associates we've met over our various visits but took a star because we ended up canceling our order for a new beset because we first wanted to buy it in September before Labor Day and the estimated delivery date was for February 2026. We cancelled this order last week, and using furniture on island. Not Keito's fault, but supply chain is just unacceptable to wait 6 months. My aunt moved from Hilo to Honolul... read more

Sam D. 

on Yelp

10 months ago

A difficult experience buying and getting my furniture delivered. It has taken 4 months, and was told 4 months later when the furniture was scheduled, that the four chairs had "disappeared," and to order again. But of course, I was suggested more expensive chairs. However, Jeremy, the manager at Homeworld Honolulu gave me a call, and is fixing the situation by getting my furniture finally delivered on Oct 27 in the afternoon. Fingers crossed the furniture I paid for in July finally comes!