This profile has been claimed by the business owner or representative.
702 South Beretania Street, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
A difficult experience buying and getting my furniture delivered. It has taken 4 months, and was told 4 months later when the furniture was scheduled, that the four chairs had "disappeared," and to order again. But of course, I was suggested more expensive chairs. However, Jeremy, the manager at Homeworld Honolulu gave me a call, and is fixing the situation by getting my furniture finally delivered on Oct 27 in the afternoon. Fingers crossed the furniture I paid for in July finally comes!
Business response:
Hi Sam, We are sorry to hear about this frustrating experience with your table and chairs order. Please email us at homeworld@cswo.com with your phone number and additional details to allow our team to look into this further.
IF YOU GO TO HOMEWORLD ON BERETANIA ... SEE TOMMY Tommy is very knowledgeable about what you might need. I went in to purchase a lift chair and Tommy gave me all the different options at the different prices. He went into my past purchases and found a similar chair that I had purchased five years ago. He's very friendly and efficient. The two lift chairs I bought years ago have been excellent. I just wanted to get a new one because the cushions were getting a little worn down but I got my money's worth so no compla... read more
Business response:
Hi Edward, Thank you for the awesome review and for choosing HomeWorld. We hope you enjoy your lift chair. Mahalo!
From start to finish, my purchase of a new power recliner was excellent. Salesperson Travis Oh listened to my "needs" list and steered me only to options that met my criteria. Great! Delivery (and removal of old recliner) was 10 days later, smoothly and professionally handled by their team.
This Honolulu location is very convenient as they have a free parking lot right there and it is surrounded another wonderful furniture store Red Knot/Ashley . I like to explore furniture options and ideas, so this location knocked out 2 stores in one visit. I was looking specifically for a recliner/couch and was welcomed by Travis at the entrance. I got scared that a salesperson was going to hover around us, but we expressed we were only looking. I explored my options in peace. Haha, so after we explored, Travis saw us lea... read more
Nice selection. Travis and Jeremy helped us during our three visits. We moved from Thailand with luggage only so we had to fit out our apartment. The delivery team was efficient and careful. Wholeheartedly recommend
Really appreciate the customer service from Van, a true professional. Our purchase wasn't big and he took his time to help us. Highly recommended him!
I just bought a nice couch from HomeWorld and had a wonderful experience with the salesperson Van Kusatsu. Not only was he EXTREMELY HELPFUL but also PATIENT, FRIENDLY, PROFESSIONAL and made me feel welcome. He helped me make my decision to buy the couch because of his friendliness, professionalism and being so patient. HomeWorld is fortunate to have an employee that cares about their customers as Van does.
I really can't say enough good things about this HomeWorld location. They have a ton of great inventory, an assortment which I believe would allow for everyone to find something within their style preference. We had a few good couch options to choose from. Tommy is an excellent sales person and I am very thankful for his patience and time. The gold star for me was Chelsea, the customer service manager. I won't go into detail, but she went above and beyond to help me with an issue I had. She genuinely cared about helpin... read more
Homeworld was very prompt in providing documentation requested for past purchases. It was very much appreciated.
HomeWorld Honolulu has a 4.6 star rating with 712 reviews.
HomeWorld Honolulu is open now. It will close at 6:00 p.m.