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HomeWorld Honolulu

4.6
  • Honolulu, HI

About this business

Location details

702 South Beretania Street, Honolulu, HI, 96813, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.6712 reviews
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Mila S.'s profile image
Mila S. 
rating
14 years ago

Homeworld has a good selection of furniture to choose from, and their workers are very friendly and helpful. They seem to be pretty fast with their turnaround, unless you're ordering custom-made furniture. They said they can usually get a piece out to your house within 3-5 days. Oh, and if you're not totally sure if you're ready to buy something, you can put down 10% and they'll reserve it for you. If you choose not to buy it, they'll refund you in full. Pretty sweet! 

Maxine M.'s profile image
Maxine M. 
rating
14 years ago

Beautiful quality furniture that lasts. I don't mind coming here because the sales folks aren't overly aggressive like some places. They let you know they are available to assist while giving just enough space. There's just enough of a selection to keep me interested, but not so much that it overwhelmed. Prices are good for the items as well as the charge for delivery/set-up if that's the way you choose to go. I searched high and low for good bedroom furniture for my master bedroom and found a perfect suite from the C... read more

Tsippi S.'s profile image
Tsippi S. 
rating
16 years ago

If you have just moved to Oahu and can't figure out where all the furniture stores are, they are all in this building. (There is also a Homeworld in Aiea, which is reviewed separately on Yelp. I do not believe that shop has as many components, but I could be wrong.) The Beretania complex includes Homeworld, CS Wo ( for higher-end furniture), La-Z-Boy, Natuzzi, and Matress World. I recently bought a sofa and console table from Homeworld, and it was a very good experience. The selection in Homeworld is similar to low-to-m... read more

Elle S.'s profile image
Elle S. 
rating
a month ago

Homeworld promised a delivery of a recliner for my father who is blind and in assisted living. We called them four times, which the first three times they assured us that the recliner would be delivered while a relative was there to receive it. On the fourth call, Sharon decided to cancel my order because I wanted the delivery when promised. I would advise not to shop here. 

Business response:

Hi Elle - Thank you for bringing this to our attention. We sincerely apologize that you did not have the best customer experience with our Honolulu team. Our Honolulu General Manager informed us that your father's recliner was successfully delivered on October 4. Please be assured that this experience is not typical, and our team will use this as a learning opportunity to improve our customer service. Feel free to reach out to us at homeworld@cswo.com if you have any further questions or concerns. Mahalo! 

Steve S.'s profile image
Steve S. 
rating
3 months ago

I have downgraded my original 5 star review to 1 star due to an experience with there second delivery team who damaged the freshly painted walls and trim in my home, the new very expensive bed frame they delivered and refused to reinstall the mattress they took off and moved to another room that was on the bed frame they removed and replaced and when I called and spoke to a manager I was told "It's out of our hands because we use a 3rd party delivery service" then my salesperson explained he wanted to help but could not beca... read more

Business response:

Hi Steve - We appreciate your feedback and we are so sorry to hear about the damages. Please be on the lookout for a direct message we have just sent to you. 

Jay R.'s profile image
Jay R. 
rating
4 months ago

Recently relocated. Visited the Homeworld on Beretania. Disappointed in the selection & the arrangement of the store. Matching pieces not located together, no definitive "rooms" so you have to wander the entire store to see what they have instead of being in the bedroom area, dining, living etc. Makes it harder to compare. Didn't appreciate the hard sell of the guy who greeted us. We said we were just looking, did the entire circuit so when we had circled back he was there & said you should have told me what you wanted so... read more

Richard N.'s profile image
Richard N. 
rating
a year ago

Salesperson did not know his merchandise. Tried to show me a similar rug with the one I showed him from the website ..... showed me one, not even close. I wanted to find something similar from the same brand to compare colors and quality ..... basically told me to order it and return if I don't like (order will take 6-8 weeks). He had such a bad attitude, I would never treat a customer like he did. 

Joseph A.'s profile image
Joseph A. 
rating
2 years ago

We purchased worth $100K of house furnitures and beds from Home World. The manager recommended and chose himself what are the top of the line furnitures (beds, sofas, tables, lamps, dining table & chairs, etc). They have poor quality of furnitures. We purchased brand new sets of chairs, it broke due to manufacturing defects in less than 6 months. They replaced under 1 year warranty. We purchased 4 king size beds. After a year, one broke and need to purchase a replacement. After 2 years, another bed broke due to poor quality ... read more

Joanna C.'s profile image
Joanna C. 
rating
3 years ago

We ordered our furnitures April 12,2022. We had Greg and helped us with the process and all the orders we got. He informed us that it will arrive in 2 months or less. No updates was given after we paid the downpayment. June 10 came and i called Homeworld to follow up. The guy i spoke to said that Greg is not working on that day and he will help me. After a few minutes he said that they can deliver a part of my order by Monday since they have an opening. Great! We received our couch June 13. Processed another payment for it a... read more

Business response:

Hi Joanna - Thank you for providing us with feedback. We have just sent you a direct message. Thank you! 

Frequently asked questions about HomeWorld Honolulu

How is HomeWorld Honolulu rated?

HomeWorld Honolulu has a 4.6 star rating with 712 reviews. 

When is HomeWorld Honolulu open?

HomeWorld Honolulu is closed now. It will open at 10:00 a.m.