iAqualink app

Name: iAqualink app
Address: 2882 Whiptail Loop, Suite 100, Carlsbad, CA, 92010, US
Telephone: (800) 822-7933
Rating: 2.6

2.6

About this business

Home Services Swimming Pools

2.64,556 reviews

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Jo Grafton

2 days ago

this app's always worked fabulous for us, until the last update. now my schedules don't work, frequently, I have to close and reopen the app to get it to open. and sometimes my pool just randomly shuts off now., hate hate the update

Business response:

We're sorry for your poor experience with the app, Jo. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks! - iAquaLink Support

Glenn Maniago

3 days ago

glitchy

Business response:

Our apologies, Glenn. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support

Paul Wilson

4 days ago

the last update was a lot better as my machine wasn't working great on the last app

Business response:

Hello Paul, we apologize for the issues you are experiencing with the app! We want to help. Please contact us through "Support" on the app menu so we can assist you directly. - iAquaLink Support

Wayne Scaglione

6 days ago

EPIC 8642iQ. so easy to set up and started cleaning the pool from box to pool inder an hour. qreat quality. highly recommended.

Business response:

Thanks for sharing your experience, Wayne! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! - iAquaLink Support

Shannon Jones

a week ago

doesn't refresh well

Business response:

Our apologies, Shannon. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support

Rich Flores

2 weeks ago

I love the AquaLink App. Very user friendly and convenient

Business response:

Thank you so much for your kind words, Rich! We really appreciate your taking the time to share your experience with us. Happy swimming! - iAquaLink Support

Karl Wood

3 weeks ago

Great pool cleaner

Business response:

Thank you so much for your kind words, Karl! We really appreciate your taking the time to share your experience with us. Enjoy the extra swim time! - iAquaLink Support

Laurelle Buller

3 weeks ago

Jacuzzi does not always turn off properly, but not sure if that is our system or the app. Otherwise so stellar

Business response:

Thanks for reviewing the app, Laurelle! Please contact your installer to double-check the setup for your Jacuzzi. If we can assist further, please let us know at (800) 822-7933; our product specialists are always happy to help. Enjoy your spa time! - iAquaLink Support