iAqualink app's cover image

This profile has been claimed by the business owner or representative.

iAqualink app

2.6

    About this business

    2.64,148 reviews
    Select a rating
    leif barnes's profile image
    leif barnes 
    3 days ago

    it works 

    Business response:

    Thanks for your feedback, Leif. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist. Happy swimming! - iAquaLink Support 

    Mark's profile image
    Mark 
    3 days ago

    works easy for me. 

    Business response:

    Thank you so much for your kind words, Mark! We really appreciate your taking the time to share your experience with us. Enjoy your pool time! - iAquaLink Support 

    Daniel Struve's profile image
    Daniel Struve 
    a week ago

    the app works great but make sure you get a good wireless transmitter 

    Business response:

    Thanks so much for sharing your experience and your tip, Daniel! We always recommend that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. Enjoy your swim time! - iAquaLink Support 

    John Sterba's profile image
    John Sterba 
    a week ago

    This cleaner will pick up the big and small stuff in your pool. 

    Business response:

    Thanks so much for taking the time to review your Polaris cleaner, John! We appreciate your kind words. Enjoy your clean pool! - iAquaLink Support 

    Ken Szeplaki's profile image
    Ken Szeplaki 
    2 weeks ago

    locks up amd has to be logged out all the time, but does what i need. 

    Business response:

    Hi Ken, we apologize for the issues you're experiencing. Please give us a call at (800) 822-7933 so our product specialists can troubleshoot the issue with you. Thanks for letting us know. We look forward to speaking with you. - iAquaLink Support 

    Pete Rowlinso's profile image
    Pete Rowlinso 
    3 weeks ago

    bit confusedby your reply. the app tried to do firmware update again and failed, but you are saying it worked? your support team also say I can do the firmware update from the app, but theres no option anywhere in the app to do this...unless I'm missing something! 

    Business response:

    Hi Pete, We verified your firmware update, but your cleaner is offline. Try reconnecting it to wifi as though it's a new cleaner. For further support, please contact us through "Support" in the app menu or at clientes@fluidra.es so we can work with you directly. Thank you! - iAquaLink Support 

    R B's profile image
    R B 
    a day ago

    had some trouble linking it the the wifi worked in in the end. temperamental 

    Business response:

    Hi R B, We're glad you got your system connected! If we can assist, please let us know by contacting us through "Support" on the app menu. Enjoy your pool time! - iAquaLink Support 

    A Google user's profile image
    A Google user 
    6 days ago

    We must shut down a lot. 

    Business response:

    We apologize! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can help find a solution to ensure your app works properly. Thanks for letting us know. - iAquaLink Support 

    Barry Payette's profile image
    Barry Payette 
    2 weeks ago

    Has issue as of lately clicking on the save program button 

    Business response:

    Hi Barry, we reset your system. If you accidentally leave the schedule screen without saving and get locked out again, you can hit "reset" on your unit or turn the breaker on/off to reboot it. Let us know if we can help further; we're at (800) 822-7933. Enjoy your pool time! - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,148 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open on Monday at 9:00 a.m.