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locks up amd has to be logged out all the time, but does what i need.
Business response:
Hi Ken, we apologize for the issues you're experiencing. Please give us a call at (800) 822-7933 so our product specialists can troubleshoot the issue with you. Thanks for letting us know. We look forward to speaking with you. - iAquaLink Support
bit confusedby your reply. the app tried to do firmware update again and failed, but you are saying it worked? your support team also say I can do the firmware update from the app, but theres no option anywhere in the app to do this...unless I'm missing something!
Business response:
Hi Pete, We verified your firmware update, but your cleaner is offline. Try reconnecting it to wifi as though it's a new cleaner. For further support, please contact us through "Support" in the app menu or at clientes@fluidra.es so we can work with you directly. Thank you! - iAquaLink Support
makes pool maintenance super easy and I especially love the lift function. having two different modes wall and floor or floor only is great also.
Business response:
Thanks, Fonda! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Enjoy your clean pool! - iAquaLink Support
it works well. very convenient for setting the spa while we are away so that it's hot and ready for us when we come home.
Business response:
Thanks for your kind words, Aimee! We hope you continue to enjoy a convenient and worry-free spa experience. Happy soaking! - iAquaLink Support
Works great and is really easy to use!
Business response:
Thanks so much for sharing your experience, Shelby! We appreciate hearing from you. Happy swimming! - iAquaLink Support
cleaner works well. However the app tried to do firmware updates through my android phone to the control box and robot and it failed halfway through. there is no option to restart the update in the app. any suggestions please?
Business response:
Hi Pete, We found your account and the firmware should be updated now. If your cleaner is still offline, please contact us through "Support" in the app menu or at clientes@fluidra.es so we can assist you directly. Thank you! - iAquaLink Support
Best pool automation on the market!
Business response:
Thank you very much for taking the time to rate the app, Mike! We appreciate hearing from you. Wishing you the perfect swim! - iAquaLink Support
flawless system to control Pool systems
Business response:
Thank you so much for your kind words, German! We really appreciate your taking the time to share your experience with us. Happy swimming! - iAquaLink Support
Has issue as of lately clicking on the save program button
Business response:
Hi Barry, we reset your system. If you accidentally leave the schedule screen without saving and get locked out again, you can hit "reset" on your unit or turn the breaker on/off to reboot it. Let us know if we can help further; we're at (800) 822-7933. Enjoy your pool time! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,128 reviews.
iAqualink app is closed now. It will open on Monday at 9:00 a.m.