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pretty cool
Business response:
Thanks for reviewing the app! It's always a pleasure to hear from satisfied customers like yourself. Enjoy your pool time! - iAquaLink Support
When it connects it's great, but doesn't always connect to the bot.
Business response:
Our apologies, Robert. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
its tpuch and go; at times it is fine and others I feel like its possessed. The pool temp is wrong and can't fix it. very frustrating
Business response:
Hi Catrina, we apologize for any issue you might be having! Please share details of what you are experiencing with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can assist. Thanks for letting us know. - iAquaLink Support
Good Bot, Great app
Business response:
Thanks for sharing your story, Quannel! We appreciate your valuable feedback. Enjoy your swim time! - iAquaLink Support
great system. when I have occasional problems I call the helpful technical support but usually system works very smoothly. Very happy with it!
Business response:
Thanks so much for your kind words, Richard! We really appreciate your taking the time to share your experience and rate the app. Have a great swim season! - iAquaLink Support
Love this App!
Business response:
Thank you so much for your kind words, Chris! We really appreciate your taking the time to review the app. Have a great swim season! - iAquaLink Support
very spotty
Business response:
Our apologies, Max. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Nice to have. Weird app/"web" interface that's a bit clunky. Also, can't calibrate water temperature down. . .only increase.
Business response:
Thank you so much for your feedback, Scott! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please call us at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
Ever siince they pushed the update for the app.I have trouble if I can even access my pool controls at all. I have installed the App, logged out, power cycled the Aqualink by flipping the breaker and still takes close to an hour to get into the pool controls. once I get into the app , I keep getting a message " Sorry, an error has occurred. Please try again". apparently , this update was not tested before it was fielded to customers.
Business response:
We apologize, Silverblck. Try hitting the reset button on your unit. If that doesn't do it, turn off/on the circuit breaker to the unit or contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are always happy to assist. - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,454 reviews.
iAqualink app is closed now. It will open on Monday at 9:00 a.m.