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iAqualink app - Carlsbad, CA
About this business
iAquaLink allows you to control your pool anytime, anywhere. Using our free app for your smart phone or web-connected device, you can control all the elements of your pool or pool/spa system, even when you're on the go.
works but is not very customizable. Someone needs to make a better UI
Business response:
Hi Dennis, Thanks for taking the time to review the app! Feedback from users like you help guide our future developments. We'd love to hear more details; please contact us at iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
It does the job for the most part but when there is an issue or you need to change a router or network connection - good luck. I wish Jandy would update the interface to troubleshoot better from the app such as define the network connection. The web interface is the worst! Come on Jandy, we spend a lot money for the system, get out of the 1990's and in 202x!
Business response:
Thanks for choosing the iAqualink app, Kathy! Your trust and satisfaction are our top priorities. If there is anything specific we can assist with, please let us know at customerfeedback@fluidra.com or (800) 822-7933 and we'll be happy to help. - iAquaLink Support
Great app but really needs Apple Watch support. It’s so easy to do, not sure what’s holding them up.
Business response:
Hi Ralf, Thank you for your review! We always take feedback like yours into consideration for ongoing product development. Enjoy your pool time! - iAquaLink Support
Feels like the app crashes a lot and I have to reconnect to the pool every time I navigate to another app and come back. Also, would be nice to have apple watch and google home integration.
Business response:
Hi Billy, Thank you for your product feedback! We always take comments like yours into consideration for ongoing product development. We are currently experiencing increased rates of usage and as a result there may be a slowdown or temporary disruption to service. Please note that your pool equipment will continue to run as it normally would even though you may not be able to connect to your system temporarily. We are making improvements to handle this surge; please let us know if your issues are resolved or continuing. ... read more
“Alexa, turn on party-mode” will now control outdoor music, lights, pool lights, turns on the spa, and the fountain. Love it!! Easy to configure these skills, including the new IAquaLink Skill for Alexa, and create my 'party mode' group.
Business response:
Thank you for sharing your feedback with us, David! We're glad you're enjoying the convenience of having a pool party just one easy voice command away. Happy Swimming, iAquaLink
Just got it and it works great. But I really wish it would work with the smart life app or Google Home so I could use voice control. That would make it perfect. Hopefully they update the app so it has that feature.
Business response:
Hello Lance, Our developers hear you and thank you for your feedback. All the Best, AquaLink
Love the app! Easy to setup and use. Need Alexa integration!! Happy to be a beta user.
Business response:
Hi David, We're excited to inform you that you can now control your AquaLink® automation system with Alexa. Search for “iAquaLink” in the Alexa store to get started. Visit iAquaLink.com/Alexa for support.
After 6 LONG days with no access to use the mobile aspect of our automation system...the company FINALLY got their issue resolved. Once again a happy customer. Hopefully they won't have these issues every time they do maintenance!
Business response:
Dear John, Thank you so much for your patience! We truly value our customers and are deeply sorry for the inconvenience we caused. We are closely reviewing the incident to ensure this does not happen again. We hope to earn back your trust. All the Best, Zodiac Pool Systems, manufacturer of AquaLink products
Great device/App - I hope Apple Watch integration is coming soon. The new watch is waterproof, so it makes perfect sense to have one touch controls on your watch.
Business response:
Great feedback, Jack! Thanks so much for telling us about your experience and valuable suggestion. We will be sure to take that into account. All the Best, Zodiac Pool Systems, Manufacturer of Jandy and AquaLink Products
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 4.3 star rating with 1,469 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.
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