This profile has been claimed by the business owner or representative.
Glad to see this app being updated, here are a few ideas to improve it: - If only one system is detected, bypass the need to manually select it every time the app launches. - Allow variable speed pump control from the app itself - Add widgets for the main functions - Add dark mode - Remember which temperature was last adjusted and default to it, instead of always going to the pool temp first - Eliminate the web interface, add its features to the app
Business response:
Hi Mike, We appreciate your valuable feedback! We will take your suggestions into consideration for future product developments. If you haven't yet updated the firmware on your system, call us at (800) 822-7933 so we can help. Happy swimming! - iAquaLink Support
could be more intuitive. if like to see a schedule ON and OFF button.
Business response:
Thank you so much for your feedback, Duncan! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist. Happy swimming! - iAquaLink Support
what a cool app
Business response:
Thank you so much for your kind words, Ty! We really appreciate your taking the time to share your experience with us. Happy swimming! - iAquaLink Support
iAquaLink is so convenient to use. I really like being able to use my phone to control our pool settings. One of the best things about it is being able to turn on the Jacuzzi on our way home from dinner or a long trip.
Business response:
Thank you so much for your kind words, Bill! We really appreciate your taking the time to share your experience with us. Enjoy your soak time! - iAquaLink Support
i increased the review from a 1 star....I have fought with this app for YEARS. I am never able to do anything with our waterfall, light, or filters. we are having a freeze tonight, so I needed to get in and adjust the filter speed. I did a lot more research and figured out that if my phone is on the 2.4 wifi router, I can actually get into the app. no one has ever told me that would help (or it was required), so fingers crossed, this will keep working.
Business response:
Thank you for sharing your valuable feedback! Yes, using the 2.4 GHz wifi channel, as well as ensuring the wifi signal strength outside by your pool is at least 10 Mbps, should do the trick. If we can help with anything, please let us know at (800) 822-7933; our product specialists are happy to assist! - iAquaLink Support
cuts out mid cycle
Business response:
Our apologies, Peter. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for mesh tips. For further assistance, please contact us through "Support" on the app menu so we can assist. Thanks! - iAquaLink Support
Great app to control pool robot, send it exactly where you want cleaned
Business response:
Thank you so much for your kind words, Scott! We really appreciate your taking the time to share your experience with us. Enjoy your swim time! - iAquaLink Support
Update - Contacted Flurida and their support was excellent. They ended up sending me a new cleaner. However the issue still occurs. Installed this app and put the Polaris Freedom SC in pairing mode and the app finds the cordle robotic cleaner saying it connected successfully and then when I click continue it keeps spinning saying connecting. Never allows me to choose my Wi-Fi and I have excellent signal where I'm setting this up.
Business response:
Our apologies, Nelson! If temporarily removing any special characters from your wifi network name and password isn't doing the trick, please give us a call at (800) 822-7933 so we can assist. Thanks for letting us know! - iAquaLink Support
This app is super glitchy which is disappointing after how much you spend to have your pool equipment automated to operate remotely. If you open it to, say turn on the spa, and come back 10 minutes later to do something else on the app, it doesn't work. You ALWAYS have to close out the app after using it before opening it to use it again.
Business response:
Hi Katrina, Our apologies for your experience with the app. We want to better understand your situtation. Please give us a call at (800) 822-7933 so our product specialists can work with you directly. Thanks for letting us know. - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,310 reviews.
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.