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iAqualink app
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Whether or not the app actually connects to the system is very hit or miss. Often makes it unusable.
Business response:
Our apologies, Craig. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
This app has a very primitive look and feel. I feel like I am working with a system from the late 90's when automation was in its infancy. I am very frustrated with the following topics 1) Schedules - Why is there no option to disable a schedule (or) specify start and end dates 2) What are the groups and why can I not program these 3) Why do I have to launch another app to finetune settings? 4) why doesn't the web app use a standard keyboard? Why do I have to use touch to type ?
Business response:
Thanks for your feedback, Prashant! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
Sucks. unintuitive. no stable connection
Business response:
Our apologies, Aaron! Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
horrible app. hardly ever works properly, firmware never updates. try to contact customer support, they never reply. waste of time and money
Business response:
We apologize, Paul! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can resend the firmware update to your device. Thanks for letting us know. - iAquaLink Support
it doesn't always work and says something is wrong with firmware
Business response:
We apologize, Cameron! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can resend the firmware update to your device. Thanks for letting us know. - iAquaLink Support
This app is BEYOND TRASH!!!! NEVER CONNECTS ALWAYS SHOWS A RED DOT
Business response:
Our apologies, N L. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Sucks
Business response:
Our apologies, Keith. Here are some tips that may help: ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 so we can troubleshoot with you. Thanks! - iAquaLink Support
when it works it's great but I often have trouble connecting to my router and then I can't do anything with my pool pump
Business response:
We apologize, David. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, contact us at (800) 822-7933 so we can work with you directly. Thanks! - iAquaLink Support
the worst app ever. It takes forever to connect. I hate that the Jandy pump is dependent on it.
Business response:
Our apologies, Brandon. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,400 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.