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iAqualink app
About this business
The phone App is unstable crapcode and I often have to try to open it several times to get it to work properly. I cannot adjust any of my web settings for times and pump speeds over the App. I am forced to use the website for this and when the App won't even open. Yes, I have reinstalled many times and called produc support. The manual handheld controller was far superior. I will replace this when I redo my system, soon.
Business response:
Our apologies, Al. Please ensure that the wifi signal outside by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
The app is so glitchy and rarely works properly. I constantly get a connection error message despite uninstalling and reinstalling the app multiple times over. My wifi works fine with my other devices so I don't think that's the problem. Very frustrating.
Business response:
Our apologies. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
most of the time I open the app, I have to restart it
Business response:
We're sorry for your poor experience with the app, Estelle. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks! - iAquaLink Support
literally just trying to use the app and get interrupted with a nag to rate and review. is there anything more obnoxious? is there not a single moment nor shred of peace a person can carve out in this godforsaken society? apparently not.
Business response:
Hi Scott, our apologies for the inconvenience. If we can do anything to assist, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
Great 2006 technology.
Business response:
Hi Paul, We appreciate your feedback and are concerned with your low rating. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can better understand. We look forward to hearing from you. Thanks, and happy swimming! - iAquaLink Support
crashing frequently.
Business response:
We're sorry for your poor experience with the app. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks! - iAquaLink Support
Not a great app many improvements can be made, it seems like they came up with it a bunch years back and never improved anything. Ask your consumers what can be improved and keep up with the tech.. Not impressed after 3 years of use.
Business response:
Thank you so much for your feedback! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
With the recent update, June 2026, we have had many connectivity issues. Are others experiencing the same?
Business response:
Our apologies, Gary. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
garbage app like the rest. cant even f@%$ing register because pw is invalid, even though im followin all the requirements. f#%in retarded, so pissed, FU.
Business response:
Our apologies, Jimbo. Please try temporarily removing any special characters from your wifi network name and password and try again. Give us a call at (800) 822-7933 for further assistance; our product specialists are happy to help. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,551 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.