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iAqualink app
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terrible wifi
Business response:
Our apologies, Henry. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Highly unreliable with amateurish interfaces. The whole app feels like an afterthought
Business response:
Our apologies. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. Please give us a call at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
I do not like i can not pick a color i want that is not in the color choice
Business response:
Hi Melissa, The options in the app depend on the physical lights installed in your pool. For example, red does not illuminate a pool well with some lights due to its longer wavelength and is not designed as a solo color. Thanks to feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color, including red. - iAquaLink Support
this app is garbage. constantly having issues. please improve it.
Business response:
Our apologies, Richard. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, please contact us through "Support" on the app menu or call 1300 MY FLUIDRA so we can assist. Thanks! - iAquaLink Support
The app does not respond very well
Business response:
Our apologies, Kyle. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
This app never seems to work properly. Every time I open it, it keeps searching for my devices. I have to close the app and re-open to access the devices. I can use the lift function on my Robot and start the cleaning from the app, but the app continues to show it as idle and I am unable to increase or decrease the length of the cleaning cycle. I have tried installing and reinstalling the app with no success.
Business response:
Hello, we apologize for the issues you are experiencing with the app! We want to help. Please contact us through "Support" on the app menu or call 1300 MY FLUIDRA so we can assist. Thanks for letting us know. - iAquaLink Support
not very intuitive, a pain to program
Business response:
Our apologies, Colin. Please give us a call at (800) 822-7933 and our product specialists will be happy to assist you with setting up the programming. Thanks for letting us know. - iAquaLink Support
so buggy with a lot of lag. freezes, interrupts mid cycle, force restarts. despite the machine mechanics itself being great the app is a deterrent from the brand. with all the coding ai tools available, fixing bugs has never been easier and requires little human interaction. No major company linked app should be this terrible in 2026. I've seen more app innovations from an AliExpress toy.
Business response:
Our apologies, Mark. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For more direct assistance, please contact us through "Support" on the app menu or call 1300 MY FLUIDRA. Thanks! - iAquaLink Support
Google Aqualink app will not download. Says Will download soon”. I'm sorry but why? if the device is online why am I waiting for a scheduled appointment to download? Is it a safety thing and how long does it take?
Business response:
Hi Kevin, we apologize for the issue you experienced downloading the app. Please try again. If you continue to have trouble, give us a call at (800) 822-7933 so our product specialists can assist you directly. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,662 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.