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Hey Rudy your awesome. We have this installed in our pool park and it is working flawless. Easy install and operation. Jason from Pristine Pool and Spa
Best way to control a pool ever This app is the best for service techs to help home owners from the office or anywhere else.
Steve A must have for any pool owner.
Pool pro's Best pool automation on the market.
does not meet modern expectations for features and interface and frequently fails or bugs out
Business response:
Hi Ian, Ensure that the wifi signal out by your pool is at least 10 Mbps and uses a 2.4 GHz network. If using a mesh router, see https://tinyurl.com/fluidraapp. Call us at (800) 822-7933 to find out if your system is suitable for a firmware update that could improve your app experience. We look forward to speaking with you. - iAquaLink Support
could be a whole lot better. in the 21st century you would think there would be way more sensors to let you know if there were problems
Business response:
Thanks for your feedback, Michael. The settings available in the app depend on the features of the hardware connected to it. If we can help you find equipment to suit your needs, please give us a call at (800) 822-7933. Our product specialists are happy to assist. Happy swimming! - iAquaLink Support
good response from tech support. but very glitchie. tried using on android phone and tablet same challenges. not easy to navigate making programming changes "like changing on and off times for say lights". over all not impressive from user side after 3 months learning curve. not sure I will keep using Jandy my return to pentair automation. (I switched to Jandy after pentair stopped supporting their early automation)
Business response:
Hi Jim, Thank you so much for your feedback! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything specific, please give us a call at (800) 822-7933 and we'll be happy to assist! - iAquaLink Support
often looses connection I have 3 android devices that can run the app. sometimes one device will work while the others won't sometimes i can't login at all. i get the red dot and message cannot connect to the internet. jandy tells me to hire local repair. Reliability doesn't improve after service gets it logged in. very disappointing. I went from 2 stars to 1 star because after 3 years I have not seen upgrades or improvement.
Business response:
Our apologies, Al. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you use a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
This app is very unreliable. Have to force stop it multiple times to get it to connect. It doesn't follow the schedules set and worst of all, it only allows 2 schedules. Very cheap coding and the UI is glitchy. when I turn off the cleaner and it spins to update, it in fact does NOT turn off the cleaner. Please fix it
iAqualink app has a 2.6 star rating with 4,695 reviews.
iAqualink app is closed now. It will open at 9:00 a.m.