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iAqualink app
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The lights do not have many colors. Few options on the color wheel.
Business response:
Hi a a, The options in the app depend on the physical lights installed in your pool. For example, red does not illuminate a pool well with some lights due to its longer wavelength and is not designed as a solo color. Thanks to feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color, including red. - iAquaLink Support
not always stable. UI could be much smoother.
Business response:
Our apologies. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
connection is horrible every time
Business response:
Our apologies, Lisa. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
it always does standby
Business response:
Hi Glenn, Our apologies! We want to better understand your situation to see how we may help. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details. Thanks for letting us know. - iAquaLink Support
need to restart the app every time I connect to the pool.
Business response:
Our apologies, Mike. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
The service is inconsistent and the interface is out of the 1990s
Business response:
Our apologies, Brad. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Always a constant headache unreliable nightmare aqualink you pretty much roll the dice maybe you'll get a good unit maybe you won't
Business response:
Our apologies for your poor experience, John. We want to better understand your situation. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details. Thanks for letting us know, and we look forward to speaking with you. - iAquaLink Support
crashes and limited functionality on s25 ultra
Business response:
Hi Aimen, The settings available in the app depend on the features of the hardware connected to it. We have some crash tips; try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, email us at apac.nzorders@fluidra.com. - iAquaLink Support
Glitches regularly. Fails to connect with the wifi and is overly frustrating with its inconsistency.
Business response:
Our apologies, Chris. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,630 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.