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iAqualink app
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Still have to go into the old web app mode to read pump power yse, salt level set some of the parameters, etc. It's 2026... all that should've been integrated into the main app already. Also, no scene presers to set all Infinite Watercolor lights groups at the same time. So... a very basic and half baked app
Crashes constantly. Sometimes won't connect at all. Every time I open the app I have to close it and open it again for it to connect. Maybe an android compatibility issue as my wife doesn't have as many issues on her iPhone
Business response:
Our apologies. Please try these in order until the app stabilizes: Make sure the wifi signal out by your pool is consistently at least 10 Mbps. Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. - iAquaLink Support
have to restart every time in open or error
Business response:
Our apologies, Dan. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
The lights do not have many colors. Few options on the color wheel.
Business response:
Hi a a, The options in the app depend on the physical lights installed in your pool. For example, red does not illuminate a pool well with some lights due to its longer wavelength and is not designed as a solo color. Thanks to feedback like yours, Jandy offers Infinite Watercolor lights, capable of any color, including red. - iAquaLink Support
not always stable. UI could be much smoother.
Business response:
Our apologies. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
connection is horrible every time
Business response:
Our apologies, Lisa. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
it always does standby
Business response:
Hi Glenn, Our apologies! We want to better understand your situation to see how we may help. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details. Thanks for letting us know. - iAquaLink Support
need to restart the app every time I connect to the pool.
Business response:
Our apologies, Mike. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
The service is inconsistent and the interface is out of the 1990s
Business response:
Our apologies, Brad. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,684 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.