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iAqualink app
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App is not very stable.
Business response:
Hi Michael, We apologize. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Terrible app. Do not buy the products from this company
Business response:
Hi Mark, We apologize for your experience with the app. Please share more details with us so we can better understand what is not working for you. We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com, and our product specialists are always happy to assist. Thanks for letting us know. - iAquaLink Support
doesn't sink with alexa
Business response:
Hi Mohsen, Thanks for your feedback. iAquaLink offers Alexa integration with the Polaris 9-series robotic pool cleaners. If we can assist in any way, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
so frustrating software is archaic.
Business response:
Hi D, We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We look forward to hearing from you. - iAquaLink Support
Terrible app!
Business response:
Our apologies, Stephane. Please share details with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can learn more about your experience and see how we might help. Thanks for letting us know. - iAquaLink Support
this app/system forgets my configuration way too often. pretty much anytime I need to use it, I have to delete it all and start overr
Business response:
Our apologies, Jeff. Please contact us at (800) 822-7933 with more details so we can assist and improve your app experience. Thanks for letting us know. - iAquaLink Support
Very basic app for control of the pool heat pump. Doesn't have basic functionality to time the pump or have settings for different temperatures at various times of day. So disappointed
Business response:
Hi David, The settings available in the app depend on the features of the hardware connected to it. Please contact us so we can help set up your app to best suit your needs. Our product specialists are at (800) 822-7933 and are always happy to assist. Thanks for letting us know. - iAquaLink Support
This app and system couldn't be less user friendly. Pool companies must be getting big kickbacks for selling us this rubbish. For instance why do a need a screwdriver, a website, and 4 hours of free time to reset my wifi password?
Business response:
Hi Jill, You do need a screwdriver, and only about 10 minutes. See step 3.1 in the iAquaLink startup guide: https://tinyurl.com/iQ3wifi. Please contact us at (800) 822-7933 if you'd like further assistance. Happy swimming! - iAquaLink Support
Updated review. App and system is constantly losing network connection. Software app is very limited regarding to making changes to setting on an mobile phone. I could not find an app for my Samsung tablet running Windows 10 Home, that will work.
Business response:
Hi Craig, Please ensure that the wifi signal out by your pool equipment is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. The app supports iOS and Android mobile devices. For further assistance, please contact us at (800) 822-7933. Thanks! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,093 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.