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iAqualink app
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When it works, great. I can turn pool on/off, lights on/off, etc. But it constantly loses connectivity.
Business response:
We apologize for Friday's outage, Art. In general, please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp for tips. For further help, contact us at (800) 822-7933 so we can work with you directly. Thanks! - iAquaLink Support
could not log in and manage the pool system; could not reset password; could not even submit a support ticket through the app. I am wondering who built this app. Have you guys run the basic QA validation when you deployed the app? Considering how much people spent on the equipment, it is very irresponsible to release something so unreliable like this.
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
connection issues all the time
not ok. can't log in. ancient software. can't reset password it just says oops
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
does work with new cell phone updates
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
Latest update doesn't work at all for me.
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
This thin is a nightmare. It won't opwn half the time and the control seem to have a mind of there own. Don't but this POS
Constant connection issues. Repeatedly signs me out of my account. When I try to sign back in, I'm told my password doesn't work. I reset my password. Then, I'm told my new password doesn't work. No customer service available on Friday in the middle of the day.
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
app won't load now
Business response:
We apologize for Friday's outage. All systems are up and running; if you are still experiencing trouble, call us at (800) 822-7933. We post updates on our social media pages. Follow Fluidra North America on Facebook; on Instagram, follow Jandy or Polaris; to receive updates. Thanks for your patience, and enjoy your swim time! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,689 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.