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Latest version downloads from the app store but will not install. Deleted the old version, rebooted, and attempted to download and reinstall, but experienced the same problem, and now I lost the app on my phone.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Recent update was final straw. App that continually lost connectivity would not update on our devices and is no longer available to us.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
With most routers and wifi services using 5G service the service should also be able to connect to this band and not just 2.4. The lastest update will not download. Been trying to install it for 2 days. Tried uninstalling and reinstalling and that didn't work either. Poor app.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
New update broke app. Can't install it at all now. Rendered my system useless.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Can't update or install app as of today. Android/Google play
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Have used this app for over a year to control the pool and a robot and loved it. Yesterday the app wouldn't go past the logo page. The app store showed there was an update but the update would not install. I uninstalled the app and now the app won't install. This is not a phone or equipment issue, it's an app issue. Please advise
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Ive been using the app for a year with no problems. We installed a new router in the house. Now I can't connect with the VRX iq robot using Bluetooth to change to the new router. My phone sees the Bluetooth connection and when I click on it in my phone the gives me a message an app is required to connect. I'm trying to connect using the app. The app keeps stating connection failed try again. Now a New update will not install. This is very frustrating. Bluetooth won't connect to make changes.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Can't install the new update
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
Can't install the latest update for some reason. Pixel 7 pro.
Business response:
Thank you so much for your patience! The App Store download and the server are fully functioning again. We appreciate your feedback and your understanding. Enjoy your pool time! - iAquaLink Support
iAqualink app has a 2.6 star rating with 4,097 reviews.
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