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iAqualink app
About this business
Crashes on pixel 5
Business response:
Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at (800) 822-7933 and share as much information as you can. We will definitely investigate your case. Thank you for posting! - iAquaLink Support
Since the update it will not run on my Galaxy mobile, Android. It still runs on my ipad and my partners iPhone. Error message says firmware update failed. Please fix! Still no help to fix this, really terrible service!
Business response:
Hi Andrew, We'd love to help get the app working on your Galaxy. We reached out to you by email but have not heard back. Please respond and we'll be happy to assist. Thank you! - iAquaLink Support
For the money my variable speed pump and aqualink cost I would expect it to work. The gui for the app is could be much better. The stability of the app is horrible. It crashes and won't connect. Customer service hours are horrible. Constantly seems to not work on weekends and can't reach Customer support. Then need to be home for them to do anything well some of us work.
Business response:
Hi Tod, We're sorry to hear about the issues you're having. We have connectivity tips online at www.iaqualink.com/en/support, and if you'd like further assistance, please contact us at (800) 822-7933 9am to 4pm M-F or email any time to iaqualinkfeedback@fluidra.com and we will be happy to troubleshoot your specific setup. - iAquaLink Support
Garbage app and software. Doesn't recognize aqualink 2.0
![Ellie Johnson [she, her]'s profile image](https://ddjkm7nmu27lx.cloudfront.net/190128587/22a81916f25342d28198ea3b6b7dbe03.webp){kind=small}
Very basic. Controlling pool lights is almost impossible.
This app goes offline at least once a week and requires more effort to restart the pool pump than any app should require. I would not purchase a pool pump that requires this app every again. If you live in an area with any lightning. Don't expect to be able to restart the pool pump.
repeated periods of days with "connection error" only fixed by flipping pool circuit breakers or uninstall/reinstalling app Dependent on this app to control pool equipment
Business response:
Hi David, Sorry to hear about the issues you're having. We have connectivity tips online at www.iaqualink.com/en/support, and if you'd like further assistance, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. - iAquaLink Support
Connection always loosing
Since the update it will not run on my Galaxy mobile, Android. It still runs on my ipad and my partners iPhone. Error message says firmware update failed. Please fix!
Business response:
Hi Andrew, Our apologies for this. We've located your account and will be reaching out to you to assist. Thanks for your patience. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,102 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.