iAqualink app's cover image

This profile has been claimed by the business owner or representative.

iAqualink app

2.6

    About this business

    2.64,102 reviews
    Select a rating
    tamir batsri's profile image
    tamir batsri 
    4 years ago

    Please fix it to work with Control4 

    Business response:

    Hi tamir, Thank you so much for your feedback on your iAqualink app! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Have a great swim season! - iAquaLink Support 

    Rob Garrett's profile image
    Rob Garrett 
    4 years ago

    Screens don't rotate, detail lines in some areas such as 'schedule' overlay each other and are not usable nor readable 

    Business response:

    Hi Rob, Thank you for your feedback! We are currently working on this issue. Please stay tuned for improvements in future updates. Happy swimming! - iAquaLink Support 

    Donna Cramer's profile image
    Donna Cramer 
    4 years ago

    this update on my android s10 plus it caused it to not connect. Showing no connection. It's working on the Samsung s7 and my iPad. I reset wifi, Uninstalled and reinstalled yet only on the s10 plus it will not show a connection the red dot. What did you do to this app I loved? It was always reliable! Please fix! Update: Ok I'm putting myself in the 'how stupid are you' category. I finally realized that when we set up our new system, over a year ago, I changed my email address login. So my particular problem was me needing to... read more

    Business response:

    Hi Donna, We're so glad to hear that you resolved your app issue! Please let us know if there's anything we can do to improve your experience. We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support 

    Bill Akers's profile image
    Bill Akers 
    4 years ago

    Still intermittent connection issues. 

    Business response:

    Hi Bill, We really appreciate the updates and sincerely hope your app experience continues to improve. Please let us know if we can help in any way. Happy swimming! - iAquaLink Support 

    Tony Zo's profile image
    Tony Zo 
    4 years ago

    Always disconnect 

    Bill Akers's profile image
    Bill Akers 
    4 years ago

    Thought all issues were corrected with connection issues, I was mistaken. Basically unreliable. 

    Business response:

    Hi Bill, We really appreciate the updates and sincerely hope your app experience continues to improve. Please let us know if we can help in any way. Happy swimming! - iAquaLink Support 

    Michael Guerne's profile image
    Michael Guerne 
    4 years ago

    App is offline a lot of times it's offline right now cannot run my pool because this app sucks 

    Business response:

    Hi Michael, We apologize for the issue you're having with the app. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can help. We also have connectivity tips online at www.iaqualink.com/en/support. Thanks for your patience. - iAquaLink Support 

    Philbert H's profile image
    Philbert H 
    4 years ago

    Suckiest interface EVER. Web interface required for scheduled and only a quarter screen on an Android 11 and half a screen on an ipad 14.6. Total Software design failure. 

    Jamie Hediger's profile image
    Jamie Hediger 
    4 years ago

    Could access the other data my chlorinator shows and quite often becomes offline even though it's connected via ethernet. My pool builder installed but I would have certainly shopped about more knowing better.. Edit.. Trying to connect to the web to change schedule times rarely if ever connects. Useless! 

    Business response:

    Hi Jamie, We see an issue with your system that we can't resolve on our end; please forward your review to us at customerfeedback@fluidra.com so we can troubleshoot with you directly to get your system online. Thanks! - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,102 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open on Monday at 9:00 a.m.