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iAqualink app
About this business
Robot connection spotty 3 months after I purchased it. Cannot control it remotely.
I'll never by another Zodiac product. This app is hopeless, you have to keep logging out and in, and if your lucky you get connected! Not happy for near 2K!
Rellic of 2006 still with the bugs, only good things jandy makes is their valves for everything else is trash just like this app. Constant ghosting of old schedules with no way to clear even when resetting. Support is worthless like this app that hasn't ever been updated or made useful. It's 2021, you should be ashamed.
On the times it does not crash on start up, it does not connect. Using it with pool cleaner most times I have to reinstall the app to make it work.
Business response:
Hi Barry, We apologize, we do not support Huawei devices due to a government ban. If you have access to a different device, please try the app there. Many thanks. - iAquaLink Support
This ap is clunky, slow and needs massive updating. Inorder to operate your equipment you need to get to a web portion and now it doesn't even work!!
Business response:
Hi Ryan, Please visit our website https://www.iaqualink.com/en for up-to-date information on the widespread Amazon AWS outage affecting some customers. You can continue to access your systems by logging in to your account on the My Account web portal. - iAquaLink Support
Works sometimes
Business response:
Hi Eric, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at (800) 822-7933 or iaqualinkfeedback@fluidra.com? We'll get you up and running ALL the time. Thanks! - iAquaLink Support
Used to connect to my hydroxinator Iq and now it won't connect anymore and my wifi settings haven't changed. Keeps saying 'can't find Ip address'
Business response:
Hi Rita, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com? Please let us know the email address associated with your account. We'll get you up and running. Thanks! - - iAquaLink Support
App just crashes constantly pretty much unusable, developers don't respond to feedback. Would give 0 stars if I could
Business response:
Hi Ryan, Thank you for contacting us and allowing us to help get your app working. Please let us know if we can assist further; we're always glad to help. Happy swimming! - iAquaLink Support
Can not download the app?????????? Wht is wrong with you guys???
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,231 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.