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iAqualink app
About this business
Does not work with WiFi We have 2 WiFi networks, one is hidden and the other has no password. The app does not let you manually enter the SSID for the hidden network, and will not connect to our normal network which doesn't have a password. It prompts for a password and refuses if not given one We can't use the app, and I feel this is unacceptable considering how much we paid for the pool cleaner
Quirky and dated. Wish it integrated with modern automation and control systema
it would be amazing if they updated this to work with pentair magic bowls sit we can use all of the features we paid for!! 🙏🙏
Business response:
Hi Christine, We can help with this! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll get your magic bowl set up. - iAquaLink Support
glichey
not as user friendly as thought. no spa timer
HORRIBLE!!!! Keeps losing connection and will not control the equipment!!!!
connection issues
Need Help! I downloaded the app and tried to create an account. But the app indicated that I already had an account associated with the email address I used to create the account. But I had never downloaded the app or created an account. I submitted a request to reset my password hours ago. Still no password reset email. Very disappointing.
Business response:
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thank you. - iAquaLink Support
CUSTOMER SERVICE IS IMPOSSIBLE TO REACH BY PHONE. Constant connectivity issues. Very slow to update pool settings. And very disappointed with the color settings for the LED lights - very limited color selection (no red even though there is a red bulb). UPDATE: Another issue - the salt reading from the chlorinator does not work. It reads 3000 ppm no matter how much salt we add. I have tried calling customer service and have not gotten through to a representative.
Business response:
Hi Mary, Sorry that you were unable to reach us. We appreciate your patience and understanding as we do our best to handle each customer with care. You are important to us and we apologize for the wait as we serve customers across the country. Please try again at (800) 822-7933. We can help with the salt readings. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,102 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.