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iAqualink app
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Doesn't work with google home, just alexa? ugh. Can't select red lights? ugh.
Business response:
Hi Andrew, Thanks so much for your feedback! Comments from users like you help shape our future developments. If we can help in any way, please let us know. Enjoy your pool time! - iAquaLink Support
What a terribly inconsistent app. Massive inconvenience when away from home and unable to access a system that's unable to be turned off b/c the app won't work properly.
Business response:
Hi Brett, We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at customerfeedback@fluidra.com. Thank you. - iAquaLink Support
The app just stopped working, no matter how many times I hit refresh. I have logged out, many times and even made a new account. It wont connect to the internet,no matter how many times I try.
Business response:
Hi Aaron, We apologize for your experience! We'd like to help get your app back into operation. Please contact us at customerfeedback@fluidra.com so we can assist. - iAquaLink Support
App does not work quite often and when it does, it is very slow. *Edit - I have sent the feedback as requested
Business response:
Hi Eric, Our apologies for this! We'll look into this issue for you. Please send us your contact information to customerfeedback@fluidra.com and a specialist will be happy to help. - iAquaLink Support
This app is absolutely worthless. The "web" screen is so tiny that it's nearly impossible to use. But that's a moot point because EVERY TIME I try to change any schedule settings, the web screen hangs and says it's waiting for connection. The old PDA was better than this app, and that technology is 15+ years old. Zodiac, if you read your reviews, please fix the many problems with your app. A rating of 2.4 is shameful. Eliminate the "web" and write an app that actually works.
Business response:
Hi Karen, We're sorry about the connectivity issues you're experiencing. Please contact us at customerfeedback@fluidra.com so a specialist can help get you up and running. - iAquaLink Support
Cannot select red light. Even though it exists for the USA color sequence
Business response:
Hi Santino, Our apologies for the inconvenience! Red is not selectable as an individual color on the Jandy WaterColors lights at this time. We appreciate your feedback and will take your suggestions into consideration for future product developments. - iAquaLink Support
Automation is not acceptable 😒 if you have manually operate the features. Not recommend
Business response:
Hi Chris, We're sorry about the issues you're having with the app! We'd like to help; please send details of what you are experiencing to us at customerfeedback@fluidra.com and a specialist will be in touch to assist. - iAquaLink Support
So frustrating. Keep a saying "internet may not be available " despite strong connection. Tried clearing cache on my phone, re booting phone, uninstalling and reinstalling the app. Nothing works.
Business response:
Hi Bozena, Our apologies for the issues you're having with connectivity! Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running. Thanks for your patience! - iAquaLink Support
Rubbish! Glad I kept a remote!
Business response:
Hi Kim, we apologize for any issue you might be having! Could you send details of what you are experiencing, along with your contact information, to us at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.