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iAqualink app
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looses connection constantly
It "works," but the functionality is limited, it's clunky with the required web interface and it's super slow.
Poor interface and way to complex to set up, pool company wants a service call every issue
Business response:
Hi Daniel, Our apologies for your experience. We do recommend professional installation of most systems. Our Technical Support team is always happy to help guide users if you're a DIY-er, just give us a call at (800) 822-7933. Enjoy your pool time! - iAquaLink Support
This app is horrible, I've had it installed for less than 24 hours and it won't work! It's not connecting to my system to let me turn off my outdoor light! I can't even get the manual to shut it off! Also I turned on my pools heater and it didn't register I had turned the heat up from 80-90.
Business response:
Hi Jenny, Congratulations on your new setup! We can help you get it connected; please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Then you can sit back and enjoy your pool effortlessly. Thanks for letting us know. - iAquaLink Support
very complicated to change wifi password
Business response:
Hi I S, Thanks for your feedback! Here's a video that helps with updating the wifi login after changing your router: www.youtube.com/watch?v=kEYflc7jpZs. You won't need all the steps for just the wifi password, of course. Hope this helps. Enjoy your pool time! - iAquaLink Support
app is not very stable. constantly restarts.
Hard to Install. I worked on this for hours. In order to get my Polaris pool vac to sink up with the app I had to bring the main control unit inside and place it next to my wifi tower. Then I had to shut off the Polaris controller and than back on several times in order for my wifi to see it. Either an issue with the controller or the app. Persistence and just refusing to give up is the only reason it finally worked.
Business response:
Hi Mark, Sorry for the installation issues. We're glad you are up and running, however! If you need any assistance, we're always happy to help with setup and other troubleshooting; contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your clean pool! - iAquaLink Support
RGBW color LED lights *need a color mixer* so I can *choose* what color I want them to be instead of the static colors that come preprogrammed. For the cost of this system, the lack of such control is utterly ridiculous. Interface is clunky at best. Disappointing to say the least. Having no LED color mixing is a fundamental lack of functionality.
Business response:
Hi Robert, Thanks for your feedback! Some colors do not adequately illuminate many pools, due to their longer wavelength. This limitation is by design and exists throughout the software, within the lights themselves, the automation system, and the app. Watch for an upcoming launch of lights capable of any color in the rainbow. - iAquaLink Support
I cannot connect to the network. I have tried many times, but it is not opening the setup web page on its own, and when I try to open the set up page myself, it just states it is not connected. Very frustrated.
Business response:
Thanks for the input, Everardo! If you'd like to tell us more, please email feedback@zodiac.com. Regards, AquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,689 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.