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iAqualink app
About this business
Doesn't do much at all System setting screen is blank.
Business response:
Hi Beavis, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. Thanks for your patience! - iAquaLink Support
Since the big update, the interface is far better and very easy and intuitive to use. Love it. However, connectivity issue are still a major problem. Every few days, it can't connect to wifi, so I find myself going through the setup process again. And of course the setup process never connects the first time, only on the third or fourth try. Sometimes even that doesn't work, and I end up clearing data/cache and even uninstalling and reinstalling. It shouldn't take 20 minutes to turn on a spa.
Business response:
Hi John, We're glad you like the update! Our apologies on the connectivity issues, however. We want to help. Please send your phone/email to us at customerfeedback@fluidra.com so we can look into this for you. Thanks for your patience! - iAquaLink Support
Good system but, horrible connection, take you forever to get connected to the system, some time work great, iaquaLink should do something about this problem
Business response:
Hi there! Our apologies for the issues you're having with connectivity! Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running. Thanks for your patience! - iAquaLink Support
Cant add the system waste of an hour
Business response:
Hi Paul, We're sorry about the issues you're having with the app! We'd like to help; please send details of what you are experiencing to us at customerfeedback@fluidra.com. We also have FAQs, instructions, and more online at https://www.iaqualink.com/en/support. - iAquaLink Support
Never works properly
Business response:
Hi Mark, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
Is there a new version of this app that is compatible with the current versions of Android. I'm receiving compatibility errors when trying to install to new devices.
Business response:
Hi Jesse, We have news you may be interested in! We are planning Android tablet support in a new release at the end of September. Thank you so much for your patience as we prepared for this rollout! - iAquaLink Support
Constantly have connectivity issues as others have already mentioned. Using Samsung Galaxy S10+. Just tried downloading app on Samsung tablet and can't even find the app in Play store. Need help!
Business response:
Hi Stephen, We have news you may be interested in! We are planning Android tablet support in a new release at the end of September. Thank you so much for your patience as we prepared for this rollout! - iAquaLink Support
Worked fine for a month or so for our Polaris pool cleaner. Now it just says connection error. Network is up and running fine. Have uninstalled/re installed multiple times. Would not recommend
Business response:
Hi Ande, Our apologies for the inconvenience. Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running. Thanks for your patience! - iAquaLink Support
Does not work.
Business response:
Hi Alwyn, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com, along with your phone number? We'll get you up and running. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.