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iAqualink app
About this business
can use a lot of work. basically have to go to the web version to make it useful
Always takes too many tries to execute commands. The scheduler always disconnects and goes into reconnecting loop.
Remote does not work every time, I tried different options and nothing
glitchy
worst interface ever. glitches all the time
Business response:
Hi Matthew, We apologize for the inconvenience. Please share details of the issue with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We will look into this and help get your app up and running consistently. Thanks for letting us know. - iAquaLink Support
the interface is not well made it crashes all the time and it does not do what the program it says I would not recommend it
Business response:
Hi Randy, We're sorry to hear you’ve been experiencing some crash issues. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com and share as much information as you can. We will investigate your case and get your app running properly so you can enjoy your pool time. - iAquaLink Support
it doesn't work half of the times, it disconnects all the time, this app is completely useless.
Business response:
Hi Luis, We apologize for the issues you're having. We do not support Huawei devices due to legal reasons. If you have another mobile device, we do support Android and iOS and we are happy to assist if you continue to have issues. Please give us a call at (800) 822-7933 or email us at iaqualinkfeedback@fluidra.com. Thanks. - iAquaLink Support
This app is junk. Useless. Tech support had me jump thru hoops for 20 mins with my router & iAqualink unit until we finally got indicator light to green. As soon as I hung up and attempted to use it, it's red again. At what point do they review their software for issues? This app HAD worked great from 2019-4/15/22 (software update). It now is constantly offline. Repeated resetting of iAqualink system is time-consuming & ineffective. This app is now broken/useless. They need to fix their software
Business response:
Hi Kimberly, Our apologies! Try this: Please log out & back in (if you're logged in already). Then please change your password. Next, clear the app storage/data, and then uninstall and reinstall the app. If that doesn't do the trick, call us at (800) 822-7933 and we'll get it corrected for you. Thanks for letting us know. - iAquaLink Support
Why is there no stand alone red option in the lighting? It's in "USA" setting, but not a color I can select alone
Business response:
Hi BURNEM 99, Thanks for your feedback! The color red does not adequately illuminate many pools, due to its longer wavelength. Thus this limitation is by design. Please watch for an upcoming launch of lights that are capable of any color in the rainbow. We'd love to know what you think of them. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,689 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.