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I tried to register with 3 different emails, all of which are apparently already registered but won't receive password change emails no matter what
Business response:
Hi Jackermy, Our apologies for the issue registering. Please give it another try, and if you continue to have issues, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
Not clear how to
Business response:
Hi Ron, We can help with any questions you have about using the app! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We're always happy to assist. Enjoy your pool time! - iAquaLink Support
pump needed repair after 2 months, the lights won't come on, salt generator says the salt level is fine, but Leslie's says I need to add 200 more pounds of salt. I never had these issues with Pentair or Hayward equipment.
Business response:
Hi Roger, Our apologies for the issues you're experiencing. Please contact us at (800) 822-7933 so we can learn more and find a service company to assist you. Thanks for letting us know. - iAquaLink Support
pathetic mobile app, very slow response. needs a lot of improvement on the interface and integration with the robot
Business response:
Hi Rajat, Our apologies for your poor experience with the app. Can you please share details with us so we can assist? We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thank you for letting us know. - iAquaLink Support
The mobile app AND the website are available about 10% of my attempts to access them, even when all of my other wireless apps work fine. It's super frustrating.
Business response:
Hi Betsy, We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your pool's setup. You can also find connectivity tips online at www.iaqualink.com/en/support. Thanks for letting us know. - iAquaLink Support
Unable to add to home page
Business response:
Hi Steve, Our apologies for the issue. Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details so we can assist and get your app working properly. Thanks for letting us know. - iAquaLink Support
Can't add icon to my desktop
Constantly looses wifi signal, worked with Alexa for two days then quit. I had high hopes for this app and the I aqua link system. VERY DISAPPOINTED !!
This app is garbage. I mean it works but the UI is old and clunky, especially the "Web" functions for setting pool run speeds/times etc.
iAqualink app has a 2.6 star rating with 4,689 reviews.
iAqualink app is open now. It will close at 6:00 p.m.