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iAqualink app

2.6

    About this business

    2.64,106 reviews
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    J Staal's profile image
    J Staal 
    5 years ago

    Trash. Rarely connects to control unit, which basically makes it unusable. 

    Business response:

    Hi J Staal, We apologize for the inconvenience. We'd like to look into this. Can you please forward your review and any additional information to us at customerfeedback@fluidra.com? Thanks! - iAquaLink Support 

    Rob Falcone's profile image
    Rob Falcone 
    5 years ago

    Next day answer from the company, acceptable. Hope the answer works 

    Business response:

    Hi Rob, Please let us know if your app is working now. We want you to enjoy your pool! - iAquaLink Support 

    Mrs. Dockery's profile image
    Mrs. Dockery 
    5 years ago

    This app is killing me. It disconnects from my wifi and its the only way to get the solar on. I cant afford the 700 remote but I would if I could! 

    Business response:

    Hi, we apologize for any issue you might be having! Could you please forward your review to us at customerfeedback@fluidra.com? We'll get you up and running. You can also check the connectivity tips online here: www.iaqualink.com/en/support. Thanks! - iAquaLink Support 

    Ohad Avital's profile image
    Ohad Avital 
    5 years ago

    Doesn't upload often, depending on this app to oparate your pool is a big mistake. 

    Business response:

    We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Please forward your review to us at customerfeedback@fluidra.com. Thanks! - iAquaLink Support 

    Wayne Singer's profile image
    Wayne Singer 
    5 years ago

    Not very dependable. When it works it is as expected. However, it crashes on multiple occasions. 

    Business response:

    Hi Wayne, we're sorry to hear this! We'd like to help. Could you please forward your review, along with your phone/email, to us at customerfeedback@fluidra.com? - iAquaLink Support 

    Richard J's profile image
    Richard J 
    5 years ago

    It won't launch no matter how many times I install and uninstall. 

    Business response:

    Hi Richard, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support 

    Staci Schmidt's profile image
    Staci Schmidt 
    5 years ago

    Constantly disconnecting 

    Business response:

    Hi Staci, our apologies for the connection issues! Please send your contact information to us at customerfeedback@fluidra.com so we can connect you with a product specialist to assist. - iAquaLink Support 

    Big Jerm's profile image
    Big Jerm 
    5 years ago

    Crashes 100% of the time. New versions have gotten more and more unstable. Can't run the app for more than 20 minutes without it crashing and having to start over. App does not match the screen captures show for the app. It works when it runs, but overall very frustrating. 

    Business response:

    Hi there, we're sorry to hear this! We'd like to help. Could you please forward your review, along with your phone/email, to us at customerfeedback@fluidra.com? - iAquaLink Support 

    George Roman's profile image
    George Roman 
    5 years ago

    This app was working until last update. Please fix it! 

    Business response:

    Hi George, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,106 reviews. 

    When is iAqualink app open?

    iAqualink app is closed now. It will open tomorrow at 9:00 a.m.