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iAqualink app
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Revised my rating. For some reason the app times out and can not connect if the app is opened and stays idle in the back ground. Did not do that last year. Need to get that fixed.
Business response:
Hi Don, We apologize for the troubles you're having! This is a known issue and we're working diligently to correct it. Please hang on for an update, and thank you for your patience in the meantime! - iAquaLink Support
This App is so basic,.its like they kept the original novel app from 2004 with no improvements....and they dont have any incentive to improve it. 1. There is not reason I should have to go through on/off every lighhrhr setting to get to a color I want. 2. I should be able to pick my color, like a color wheel... these are LEDs, so your app needs a color wheel to choose from. 3. App crashes alot... and a lot more since the update. I have to close and restart it if I navigate away from it.
Business response:
Hi Matt, Thank you for your feedback. We always take comments like yours into consideration for ongoing product development. - iAquaLink Support
This app is absolute garbage.
Business response:
Hi Ben, we are sorry to hear that. Please let us know what exactly did you not like about our app by sending your phone/email to customerfeedback@fluidra.com with "Google Play" in the subject line, so we could improve it based on your feedback. - iAquaLink Support
Been using this for years without fail. Now they do an update and I can't turn on the spa heater thru the app. I have to do it manually. Sucks that they think they have emake things "better".
Business response:
Hi Brian, This doesn't seem right. We want to take a closer look at this for you. Please send your phone/email to customerfeedback@fluidra.com so we can assist. Thanks for your feedback! - iAquaLink Support
Installed 5.1 version app earlier. App used to crash intermittently. Read many reviews here. In my case, I didn't see any major stability issues. With the latest update today, app seems more stable now and not crashing.
Business response:
Hi Mark, We're always working hard to improve the app. Thanks for your download and feedback! - iAquaLink Support
18th Bug fixes, didn't work, made it worse.. Now the app won't even start when choosing a "system". Before the 18th, it would only crash when reopening an existing running session "system".
Business response:
Hi Mark, This doesn't sound right; we'd like to help correct this. Please email your phone number to customerfeedback@fluidra.com and a product specialist will be in touch to assist. Thanks for your patience! - iAquaLink Support
Stopped working after latest update on 19-05-2020. Now can't connect to my hydroxinator. Tried everything, uninstall, reinstall, reset wifi on hydroxinator setting but app is now useless.
Business response:
Hi Philip, We are sorry to hear this! We'd like to help. Please email your contact info (phone/email) along with "Google Play" to us at customerfeedback@fluidra.com. A product specialist will contact you to see how we can make things right again. Thanks for your patience. - iAquaLink Support
This app needs work. Slow to start, crashes often and the three screens feels like it was developed by 3 diffrent development teams. You can do better.
Business response:
Hi Pete, Our apologies for your crash issues! Can you please email your contact info (phone/email) along with "Google Play" to us at customerfeedback@fluidra.com? A product specialist will contact you to see how we can help. Thanks for your patience. - iAquaLink Support
App is terible , sistem fall down all the time, i cannot control pump speed it goes on maximum and i cannot lower it. This is terible product.
Business response:
Hi Zlatko, We'd like to help get your app working for you. Can you please email your contact info (phone/email) along with "Google Play" to us at customerfeedback@fluidra.com? A product specialist will contact you to see how we can help. Thanks for your patience. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.