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iAqualink app
About this business
The app in general is pretty damn good. I have it hooked up through my iPad, my Control4 home automation and through an 2 year old Android tablet. However, I just bought a new Samsung Tablet A which is running Android 9 and the app is not compatible with this tablet for some reason. Don't know why - maybe someone can tell me why since the requirements say it requires Android 5.0 or above. I'll update my review score when I understand because this is a brand new tablet and would have expected it to run the app. I was planning... read more
Business response:
Hi T G, We have news you may be interested in! We are planning Android tablet support in a new release at the end of September. Thank you so much for your patience as we prepared for this rollout! - iAquaLink Support
Getting a LOT of crashes on Android 10 via Samsung s10e
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
stopped working and cant login anymore
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
App crashes at startup every time. Then starts working. System goes offline and I think it's my wifi when it's really their service but the app doesn't tell you that! Very old and outdated interface to set various options. Hire some better programmers who know how to design cloud based solutions.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Won't stay logged in. Constantly asks for password, then gives error message... "Oops something went wrong". One of the worst apps I ever used!
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Crashes constantly. Need to quit and restart every time I launch.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Doesn't recognize password. Reset password twice and still doesn't work. Removed and reinstalled and still doesn't log in.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
Just suddenly, will not recognize my login. I have done 5 password resets. I can access pool on web portal.
Business response:
We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support
All I see is the Jandy/zodiac pump schedule and rpms and not any other features like temperature, lights, chlorine levels that it shows in the Playstore.
Business response:
Hi S G, we apologize for any issue you might be having! Could you send your phone number and details of what you are experiencing to us at customerfeedback@fluidra.com? We'll get you up and running. Thank you for your patience! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.