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iAqualink app
About this business
Junk
Business response:
Hi Mark, We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at customerfeedback@fluidra.com. - iAquaLink Support
Frequently crashes
Business response:
Hi Adam, sorry to hear you’ve been experiencing some crash issues. Please contact us at customerfeedback@fluidra.com and share as much information as you can. We will definitely investigate your case. Thank you for posting! - iAquaLink Support
After the update my iq pump 01 interface no longer receives power from my hayward system after 2.5 years with no issues, this is very frustrating!!!
Business response:
Hi Jayson, This doesn't seem right. We want to take a closer look at this for you. Please contact us at customerfeedback@fluidra.com so we can help. - iAquaLink Support
Non-intuituve, odd interface.
Business response:
Hi Carlene, We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at customerfeedback@fluidra.com. Our support page is a good resource for general information: www.iaqualink.com/en/support. Thanks for your input! - iAquaLink Support
I keep having to Uninstall the reinstall.
Business response:
Hi Rick, We're sorry about the issues you're having with the app. Please contact us at customerfeedback@fluidra.com and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon. - iAquaLink Support
App improved but...why is there still a Web button for standard settings like scheduling etc? I'm confused why the app can't be a full app experience. What is the reason for Web link? It's such a poor experince on smartphones!!
Business response:
Hi Kesh, Thank you for your feedback! Input from users like you help shape our future developments. If we can help in any way, please let us know. Enjoy your pool time! - iAquaLink Support
Doesn't work with google home, just alexa? ugh. Can't select red lights? ugh.
Business response:
Hi Andrew, Thanks so much for your feedback! Comments from users like you help shape our future developments. If we can help in any way, please let us know. Enjoy your pool time! - iAquaLink Support
What a terribly inconsistent app. Massive inconvenience when away from home and unable to access a system that's unable to be turned off b/c the app won't work properly.
Business response:
Hi Brett, We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at customerfeedback@fluidra.com. Thank you. - iAquaLink Support
The app just stopped working, no matter how many times I hit refresh. I have logged out, many times and even made a new account. It wont connect to the internet,no matter how many times I try.
Business response:
Hi Aaron, We apologize for your experience! We'd like to help get your app back into operation. Please contact us at customerfeedback@fluidra.com so we can assist. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.