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iAqualink app
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I had my system since 2020 worked 100%, This summer since update can not get system to connect at all have Uninstalled and reinstall over 5 times system will not connect. Please reset your app back to 2020 system. Paid to much money for this machine, Started out as a 5 star now 2 star convenience is worth its weight in gold
Business response:
Hi Jeffery, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at (800) 822-7933 or iaqualinkfeedback@fluidra.com? We'll get you up and running. Thanks for letting us know. - iAquaLink Support
Fine when it works. Been using for a year. Lately every other time I try to use it I get the whirling thing indicating that its trying to update or make contact. Close it, retry, doesn't matter. It just keeps saying "Last updated X minutes ago". Not very useful when I have to wait 40 minutes til it snaps out of this problem. Can access on web, but thats cumbersome. That interface really needs an update.
Business response:
Hi Ron, We sincerely apologize for the troubles you're experiencing with the app. We'd be happy to take a look into this for you, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thank you. - iAquaLink Support
Stating there is a firmware update error - I have cleared the cache and data, uninstalled and reinstalled to no avail. Any help will be appreciated.
Business response:
Hello Angela, Our technical support reset the firmware update for you. Is everything working now? If we can assist further, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com and we'll be happy to help. Happy swimming! - iAquaLink Support
A budget bin app that they put little to no thought into over all these years. No dark mode, no customization, it's clunky, the web interface is fully featured but is nothing like this junk app for your expensive pool system. No widgets either, disappointing.
Business response:
Hi Mike, Thank you for sharing your feedback with us! We'll take your comments into consideration for future product developments. Please let us know if there's anything we can do to improve your experience; we're at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your swim time! - iAquaLink Support
Literally can't even sign up in the app it's broken and says email already registered no matter what email I put in which I've never used anything with this company before
the android app is showing isn't what it used to be. I can start the cleaner, but it never shows the time left... just spins. also the 2am schedule on every day now all the sudden starts at 6am... recreating the schedules doesn't help and I can't find anywhere a setting showing the local system time.
Terrible connection issues.
Business response:
Hi S. Eddy, We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. You can also find connectivity tips online at www.iaqualink.com/en/support. - iAquaLink Support
Web view loading for 24 hrs
seems after update it no longer works with Alexa
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,690 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.