This profile has been claimed by the business owner or representative.
iAqualink app
About this business
Cant add the system waste of an hour
Business response:
Hi Paul, We're sorry about the issues you're having with the app! We'd like to help; please send details of what you are experiencing to us at customerfeedback@fluidra.com. We also have FAQs, instructions, and more online at https://www.iaqualink.com/en/support. - iAquaLink Support
Never works properly
Business response:
Hi Mark, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com? We'll get you up and running. - iAquaLink Support
Is there a new version of this app that is compatible with the current versions of Android. I'm receiving compatibility errors when trying to install to new devices.
Business response:
Hi Jesse, We have news you may be interested in! We are planning Android tablet support in a new release at the end of September. Thank you so much for your patience as we prepared for this rollout! - iAquaLink Support
Constantly have connectivity issues as others have already mentioned. Using Samsung Galaxy S10+. Just tried downloading app on Samsung tablet and can't even find the app in Play store. Need help!
Business response:
Hi Stephen, We have news you may be interested in! We are planning Android tablet support in a new release at the end of September. Thank you so much for your patience as we prepared for this rollout! - iAquaLink Support
Worked fine for a month or so for our Polaris pool cleaner. Now it just says connection error. Network is up and running fine. Have uninstalled/re installed multiple times. Would not recommend
Business response:
Hi Ande, Our apologies for the inconvenience. Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running. Thanks for your patience! - iAquaLink Support
Does not work.
Business response:
Hi Alwyn, we apologize for any issue you might be having! Could you send details of what you are experiencing to us at customerfeedback@fluidra.com, along with your phone number? We'll get you up and running. - iAquaLink Support
This app is just horrible! Altogether I paid $1,800 for this IQ robot pool cleaner and the main reason I did it was because it said it's Alexa enabled yet I have been trying the entire day and have not been able to get it to. My entire house is connected to Alexa so I know how to enable the skills and connect but it will not discover the device. on top of that the app crashes at least 2 out of 5 times that I open and it's extremely laggy. Absolutely pitiful especialy considering the cost!!!!
Business response:
Hi Joe, This doesn't seem right. We want to help. Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your Alexa connection up and running. You can also check https://www.iaqualink.com/alexa for support information. Thanks for your patience! - iAquaLink Support
Consistently disconnects from wifi requiring a reset to gain access from App
Business response:
Hi Dennis, Sorry about this issue. Please contact us at customerfeedback@fluidra.com and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon. - iAquaLink Support
Awful. It never works. Always offline. Even put it on my new apple iphone and still does not work.
Business response:
Hi Velena, We apologize for the inconvenience. Please forward your review, along with your contact information, to customerfeedback@fluidra.com so we can help get your app up and running. Thanks for your patience! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.