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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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I downloaded this app, hoping to receive a loan instantly to help pay off my overdraft and receive money for Necissities, but every time I try to apply, i'm simply sent the your loan application wasn't submitted due to some issues with your bank which there isn't any. if there was a way to get past this and have my loan application approved, i'll change my rating to 5 stars, but for now Icash is only getting 1 star from me and that's it.
Business response:
Hi Danica, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to resolution@icash.ca. One of our Resolution Team specialists will get back to you ASAP.
trash app with no customer service they don't give loan they just want $42
Business response:
Dear Abdullah, customer service is at the forefront of our company values and we apologize that we were unable to meet your needs. We strive to do better. If you’re interested in talking to us further, please contact us at resolution@icash.ca.
so much for V.I.P treatment
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash is a licensed lender and has to conform to the regulations. Note that each loan is treated individually. We would love the opportunity to discuss this with you further. Please reach out to us at support@icash.ca.
not so much help
Business response:
Hi Seth, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
Awful. They sent my funds to someone else. Endlessly denied it, even when faced with proof and refusing to provide the confirmation number for the etransfer they supposedly sent. Also lied about call backs from customer service (no body called me). Now they're trying to do damage control and say they're going to resend but it's been 3 days and I still have no funds. They have the ability to send a new one while they trace the old one, but they won't. Just endless lies and excuses.
Business response:
Hi Angela, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.
does not recognize My bank
Business response:
Dear Cal, we take pride in providing excellent customer service to every one of our customers. We are saddened that we fell short of that excellence in this case. Please send us an email at resolution@icash.ca.
Poor customer service, they dont follow they're loyalty program, used to be a decent company.
Business response:
Thank you for the 4-star review, Jeremiah. We are glad to have been able to help you when you needed us, and thank you for cooperating with us to resolve your concern. Is there anything we could’ve done to make your experience even better? If you have any more information you’d like to share with us, please don’t hesitate to reach out!
This loan service pisses me off! I paid off the loan, and it's just sitting there in the system. BOOOOOOOOOOOOO!
Business response:
Here at iCash, we see 1 and 2-star reviews as opportunities for us to improve. We’re sorry you didn’t get the experience that we want all iCash customers to receive. One of our Specialists will contact you shortly. You can also send us an email to resolution@icash.ca. Best regards, iCash
I applied for a loan and a scammer told the money right out of my account ì need the names of who took my loan
Business response:
We thank you for the 5-star review! We are committed to delivering the best possible experience for our customers, and your feedback plays an important role in helping us achieve this goal. We would be grateful for the opportunity to connect with you further, so please don’t hesitate to reach out to us at resolution@icash.ca.
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,478 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.