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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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If I could make a payment of 429...on my paycheck date..I'd be out of debt in 4 months...without you... easily. I'll just keep making the minimum payments I guess. Won't be this app getting my extra interest I guess. I just thought the "consolidate debt" option would help me. It couldn't. I don't owe much, but my wife left me and this was clearly not the good option. Might be for some:)
Business response:
Dear Dominic, We apologize that we were unable to meet your expectations. Rest assured that iCash lending decisions are made with sustainability and integrity. We would love the opportunity to assist you further and one of our Customer Service Specialists will be in touch with you shortly.
Icash was great at first but..... no customer service response payed off my loan and tryed to reborrow and nothing but silence. Very upset!!!! Its been over 24hrs and no response
Business response:
Dear Andrew, Thank you for your feedback and for giving us the opportunity to resolve the issue. We hope you are now satisfied with the resolution. If you have any further concerns or questions, please don't hesitate to reach out. We appreciate your patience and understanding. Best regards,
Was fine until they switched a payment date on me my next payment was for August 12th and they changed it to yesterday I want my money back and I'll never use this app again shouldn't have switched my payment date and I want my money back now ...
Business response:
Dear Dillon, We are sorry to hear that your experience with our company did not meet your expectations. Please note that iCash will only take payments on the due dates mentioned in your loan agreement. We would love the opportunity to assist you further and one of our Customer Service Specialists will be in touch with you shortly.
Support won't give me a clear answer why things are delayed for me this time. No info but bank details changed this time. Had a loan from this company 5 times without issues. I'm stuck on pre approved and there hasn't been a response for a long time. Very disappointed.
Business response:
Dear Angel, We apologize for any delay in our response. Due to increased volumes, our response time may be longer than usual. Rest assured that our team operates 24/7 to serve you promptly and ensure the best possible experience. We would like to discuss this further, and one of our specialists will be in touch with you.
Applied for a loan , signed into "bank verification" came back with an error , and than I couldn't log into my banking with my password !! Scam !!
Business response:
Dear Victoria, We apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. The information you enter in your application is 100% safe and secure and is never shared with any 3rd parties. We would love to assist you further and one of our specialists will get in touch with you shortly.
2 Stars so far I can't get past the 1st page with name and SIN it tells me my SIN isn't good and I know for a fact that it is. So how do I get through this process. I really need some cash in my pocket so I can eat next week
Business response:
Dear Wes, We sincerely apologize for the inconvenience. The SIN error occurs for 1 of 2 reasons. Either the SIN you are entering is not a valid Canadian SIN or you have already used your SIN under a different iCash account. Please contact us at support@icash.ca requesting to be called back and we will be glad to assist you further.
Stupid
Business response:
Dear John, We are sorry to hear that your experience with our company did not meet your expectations. We would love to take the opportunity to discuss with you about the situation and improve your experience with us. Please contact us at support@icash.ca so we can resolve your concern promptly.
First attempt to use an online app for a small loan......I turned out to be one the 4% of people they don't approve...I'm good with being denied, just deleted the app and unsubscribed hopefully the emails will stop now too.
Business response:
Dear Jason, We are sorry that we were unable to meet your expectations. As we would like to help everyone, there are reasons why we may decline an application. Our system analyzes various data provided in your application. iCash operates with integrity and good faith, prioritizing loans that can be comfortably repaid to provide assistance foremost.
FIX YOUR APP It's like I gotta keep the app open 24/7 but the moment that I leave the app and into another one for a moment.. I have to log back in, with a verification code sent to my number EVERY SINGLE TIME
Business response:
We are truly sorry to hear about your experience. Rest assured that we do everything on our side to make sure our services are fully functional all the time. To assist you better, please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly. Best regards, iCash Team
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.