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iCash.ca
- Finance
- Hawkesbury, ON
About this business
Location details
372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada
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Incompetence always using their horrible AI as a excuse to not do their jobs, lie about repayment dates, then deny after bringing it up, avoid avoid avoid, they lack proper etiquette
Business response:
Dera Ter, We apologize if our service did not meet your expectations. iCash is a technology-based company, and everything is automated. We would love the opportunity to assist you further. Please reach out to us at support@icash.ca requesting to be called back. Best regards, iCash Team
I ordered a wagon two weeks ago where is it.
Business response:
We're so happy you had a 5-star experience with iCash! Your support means a lot to us. Should you require any further assistance in your iCash account, don't hesitate to contact us!
I have loaned off this app for awhile they where so awesome. Legit. Until they started taking four payments when they use to take two. Messed with my pays and bills. Said they couldn't do nothing the way the system works there liers. And I'm so mad at them I owe now.
Business response:
Dear Bonnie, We apologize for not meeting your expectations. Please be advised that the number of repayments is automatically calculated by our system which considers certain factors in compliance with your province's regulations. We value the opportunity to discuss this further, and one of our specialists will reach out to you. Regards, iCash
It turns blank
Business response:
Dear Marlene, Thank you for your feedback, as it provides insights that helps us to continuously improve. Rest assured that we do everything we can on our side to make sure our services are fully functional all the time. One of our Customer Service Specialists will be in touch with you shortly. Best regards, iCash Team
iTrash
Business response:
We’re sorry to hear about your experience and want to help. Unfortunately, we can’t locate your account with the provided info. To assist you better, could you please send us an e-mail to support@icash.ca that has your account number and phone number so we can resolve your concern promptly? Thank you for your understanding.
I can't seem to be able to get a loan on this application. What an I doing wrong? I have done everything I need to do to get a loan and I don't have any problems going to money mart and getting a loan there, I thought it would be easier to use this application but it is not a reliable source for a loan for me for some reason. I only wanted $220 and get much more than that every month so why can't I get a loan on this application but I can get a loan at a money mart location.
Business response:
Hi, We sincerely apologize if you are experiencing technical issues with our application. Rest assured that we do everything on our side to make sure our services are fully functional all the time. We would love to help you further, one of our Customer Service Specialists will be in touch with you shortly. Best regards, iCash Team
At first, everything is fine with the loans and the process. The application process and getting the funds was done and processed very quickly. They say that you will wait a maximum of 2 hours to sign your agreement and then get the funds. That is now a lie. The past 2 loans I have had and a family member has done, it's been more than 3 hours. We only use icash for immediate emergencies, and that's why the quickness was appreciated. We applied for one almost 4 hours ago and still waiting..
Business response:
Dear Tyler, We sincerely apologize for the delay as we are currently receiving a high volume of requests. Rest assured that our team works 24/7 to serve you as soon as possible and to provide you the best experience. Please reach out to support@icash.ca to request a callback so we can discuss this further. Best regards, iCash Team
Completely useless app. They only give money for immaculate credit conditions... if I was that well-off then why would I even need a loan???????? Waste of time. And if you make a mistake during the application process there's no way to fix it, you only submit it and wait for them to tell you there's an error, then you can go back and fix it. So it's just taking time for no reason.
Business response:
We are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. Please reach out to support@icash.ca to request a callback so we can discuss this further. Best regards, iCash Team
I filled the application for a loan only need a 1000 and the next my inbox had over 15 emails from them saying they don't do small loan that I would need to apply for 4000 that's there smallest loan and I found that out I.just ask them to cancel and they refuse to do so they even check me credit after I had ask for.it.to be canceled and a week.later I still getting email saying your loan is approved e for 4000 ID email.them back and said I ask you to come this account over a week ago
Business response:
Hi Donny! We apologize for the experience you had. Please be advised that iCash is a licensed lender that offers loans up to $1,500. Our application is entirely online at icash.ca or through the iCash mobile app. We would love to discuss this with you further and one of our specialists will be in touch with you shortly. Kind regards, iCash Team
Frequently asked questions about iCash.ca
How is iCash.ca rated?
iCash.ca has a 4.4 star rating with 14,186 reviews.
When is iCash.ca open?
iCash.ca is open now. It is open 24/7.