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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a sad stop this was. The staff was snotty, the restaurant was awful and you have to stroll thru the casino entrance in your bathing suit to use the pool. Guests get whacked with a 10% "resort fee" upon arrival - and a previously undisclosed $100 security deposit that was not mentioned on the booking site. The Brewery restaurant was over priced, with mediocre to lousy food and one overwhelmed waitress. We would have gone out to find food, but it was a long walk to the parking lot. The selection of channels on the TV ... read more
When you use a third party to book a room they don’t tell you about the resort fees.
Business response:
Thank you for your feedback, Peter.
Business response:
Thank you for sharing your concerns. Please excuse any inconvenience.
good
Business response:
We acknowledge your feedback. Thank you for sharing your experience with us.
everything was fine except no bath towels were not in the bathroom. 2 smaller ones were put under a table near the beds so had to hunt for them.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,765 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.