Isle Casino Hotel Waterloo

Heather Suby 

on Expedia

a year ago

Wish the parking lot was closer. No ice machine on floor 3. 

Shawn OConnor 

on Expedia

a year ago

No in room coffee is very inconvenient. The staff at the coffee shop in the lobby is amazing though. The bathroom was not clean. There were several things (Bobby pins, a tag, etc) on the bathroom floor. 

Staci Dvorak 

on Expedia

a year ago

Our room had several issues. Food on the map jade, stains on the bedspread, makeup on towels and a used condom in the shower. 

Tammy Van Cleve 

on Expedia

a year ago

Man behind the desk was rude. 

THEODORE BIAGIONI 

on Expedia

a year ago

Bad dining and dirty hallways 

Alyssa Valdez-Quinlan 

on Expedia

a year ago

Customer and Security response is lacking. The room was clean & bed were comfortable. The customer service was lacking in regards to safety and security. About 3 hours after check in about 6pm, we started to hear so commotion in the hallways. A woman and man were arguing very loudly. I tried to just turn up the tv and distract my small children. They settled and the yelling stopped, for a while. About 830/9pm, it got real loud and concerning, so we called the front desk. We were unsure which room it was coming from & with m... read more

courtney winkels 

on Expedia

a year ago

The room wasn’t that clean. I found wrappers, a dirty sock, and a pair of glasses under the bed. The end table with the phone had something sticky and dirty stuck on it. We went to sit in the hot tub and a maintenance guy told us that we had to get out because they were going to clean it after someone had an accident in it. Gross! They to update their pool area and ad some fun things to do at the pool. Maybe a waterslide? 

Dustin Porter 

on Expedia

a year ago

They have a communal microwave for each floor very fancy!