Isle Casino Hotel Waterloo

Annabelle Go-Eisler 

on Expedia

3 months ago

Not much food choice 

Rebecca Thornton 

on Expedia

3 months ago

My wife ended up with sepsis black mold in the room 

JEREMY MAGILL 

on Expedia

3 months ago

Fitness center was a joke with only a recumbent bike and elliptical, with nothing to clean any of the machines. Beds were uncomfortable, coffee shop didn’t open until 7am, one of the restaurants was closed the entire time we were there, but it was a place to sleep. 

Julie Olson 

on Expedia

4 months ago

You walk through a wall of cigarette smoke to get in the doors and the whole place stinks of smoke even the 6th floor. Shower had black mold in all of the corners and zero exhaust fan in the bathroom. There is zero housekeeping, no new towels, no refill of toilet paper and no trash removed. Would NOT recommend. 

Jacob Blanchard 

on Expedia

4 months ago

The entire hotel smelled like the casino, even on the upper floors. When I checked in, I noticed that there was hair on the bed, so I went back down to the front desk and they gave me a new room. I didn’t check the bed in the second room until I was ready to go to bed. Big mistake. There was even more hair on the blanket under the top sheet on this bed. The linens are extremely scratchy and uncomfortable. The bath towels feel worse than dollar store towels. The bathroom was also not the cleanest, as there was debris like a t... read more

Shannon Nelson 

on Expedia

4 months ago

Staff was unresponsive to questions in expedia app. Very far parking for accessible options and no help finding parking when we arrived. Fingernails, as in fake USED nails, had been left all over the bathroom floor. Restaurant was overpriced and mediocre. Wouldn't stay again.