Isle Casino Hotel Waterloo

Elizabeth Thomas 

on Expedia

2 months ago

Room smelled of cigarette smoke. Stayed two nights, room wasn’t cleaned or even looked into as they didn’t leave any toilet paper. Had to get it myself and was told that not only were they to clean the room but we should have had an extra roll on the back of the toilet. 

John Dragich 

on Expedia

2 months ago

Watch out for hidden fees 

Karena Carl 

on Expedia

3 months ago

I did not like the smoking and the guy at the coffee area was rude. The pool was so over crowded! 

Jordan Ortiz 

on Expedia

3 months ago

Heavy smoke smell throughout hotel. Although it was supposed to be non-smoking, many people were still smoking in non-designated areas. Some staff were extremely friendly, others were obviously having bad days. Non-guests were able to get into the pool area and use the pool and hot tub without a room key. For the hotel being so close to the water and amusement park I would have thought it would have been more updated and kid friendly. Seemed more that the casino was the only thing that mattered and the hotel was an aftert... read more

Katerine Brunet 

on Expedia

3 months ago

Bonito hotel, habitaciones bastante limpias, ubicación excelente si el propósito de viaje es Lost Island Themepark y Waterpark. Muchas actividades para disfrutar en la estancia alli 

Jennifer Cooper 

on Expedia

3 months ago

Staff at the breakfast place was the only downside, not very friendly or welcoming and my daughter's bed had hair on it. 

Mary Long 

on Expedia

3 months ago

Our room was very good but we had to clean out dressers drawers and food from the Fridge. from the last guest/ No one addressed this issue. Just said thank you for bringing it to the front desk/ Do not have enought handicap parking 

Laurel Wales 

on Expedia

3 months ago

This casino really has to get their act together when it comes to morning coffee. It's the only place I have stayed that doesn't have either coffee in the room or a place to grab coffee quickly in the morning,. especially if you leave before 8 when the casino floor opens up. They give you coffee coupons to take to their Simply Yummy store... And in the mornings they only have one person working and the whole process goes incredibly slow. This is terrible for folks that have to get to work in the morning. I don't understand... read more

Tyler Johnson 

on Expedia

3 months ago

There was mold on our ceiling, and the ants were terrible, they were all over the place. The staff was suppose to scan my rewards card so I would get points for my stay and they did not even do that for me! Won’t ever stay there again!