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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel rooms could use refurbishing, they are outdated and worn. The location worked well for me while in town. The staff were great and very helpful. I stayed 3 nights and never received an option to have my room cleaned, I had to empty my own garbage. The Brew Brothers restaurant was good.
Business response:
Thank you for sharing your feedback, Kimberly.
Yes, bring back shower caps , I went downstairs to get one an they said you don’t have them anymore
staff was very friendly. we stayed for 1 night.. comfortable beds, rooms at spacious. there was a dirty pair of pants and underwear left in the dresser.
Business response:
We are happy to hear you enjoyed our friendly staff and accommodations! We apologize for the housekeeping oversight and appreciate your feedback.
Front desk person not welcoming.
Business response:
Your feedback is important to us. We apologize for the unwelcoming experience at the front desk and will address this with our team.
Late March stay. Room seemed cold at night. May need a blanket since what’s on the bed is pretty sparse for warmth.
Business response:
Thanks for you feedback and the great review, Scott!
Thermostat in room didn't work told them and they didn't fix
Upon checking into room we had 2 dirty socks laying on floor by bed, and then we find 2 more dirty crusty socks in closet. Someone got sick in pool and took from 6:30-10:30 too clean then next day still had someone working on something. My kids were very disappointed. Overall there are a lot better casinos/hotels too stay at. We only stayed for arcade and pool but arcade stole 20 dollars which we didn’t get back and room wasn’t all the way clean at all. Shower doors had smudges and prints, mirror was dirty, and dirty socks f... read more
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,765 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.