Isle Casino Hotel Waterloo

Stacy GoebelPechacek 

on Expedia

4 months ago

My pillow had blood on it. I found this after sleeping all night. I know it wasn't mine because I put 2 pillows on the floor. 

Jennifer nolin 

on Expedia

4 months ago

Smelled like straight smoke everywhere. Rooms were dirty I wanted to leave the second I got there. 

Bonnie Gage 

on Expedia

4 months ago

In the room was dirty and the staff was poor 

Casey Cullen 

on Expedia

4 months ago

Reservations were not honored as originally scheduled upon arrival. Room's bath room had leftover hair left on towel hooks and toothpaste spit on sink faucets. The entire lobby area stinks. I was provided with two coffee cards at check-in; did not know I was eligible for more cards until the last day of stay, when the weekend barista told me I didn't need to pay for the coffee if I was a guest. 

Cody Richter 

on Expedia

4 months ago

Housekeeping banging loud around our room not being professional listening to music buds in their ears so they couldn't hear you tell them anything and probably is the reason the idiots couldn't figure out they were pizzing people off that were trying to sleep! 

bobby beaver 

on Expedia

4 months ago

Rooms were dated,shower door ,at the bottom looked like black mold,stains on comforter and pillows,furniture looked like a bad garage sale. 

Stephanie Deal 

on Expedia

5 months ago

I booked this property and paid through Expedia. When I arrived they told me that they overbooked and didn’t have my room. I felt the staff member was less than apologetic. Overall, terrible experience. We had driven 3 hours to get there. 

Lee Merritt 

on Expedia

5 months ago

The Isle Casino hotel was lovely, and I will definitely stay again when in the area. The problem was Hotels.com took my points, took my money from credit card, then didn't communicate the reservation to the hotel. And there was no one to call to get it straightened out. So I paid myself. Last roundup for me and Hotels.com.