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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The young man at the front desk was delightful. But the hotel , the views, and the food were terrible. I stayed for three days and never got my room clean even once.
Business response:
Thank you for bringing this to our attention. We apologize for the issues you experienced during your stay. Please feel free to contact us at (877) 475-3946 to discuss this further.
Room Amenities not up to par with like a Holiday Inn. No Coffee maker no Fridge no Microwave. I couldn't get a nice drink. Like a Martini. No Limes or Lemons at the main bar. My husband ordered a double that is against hotel policy. Don't you want people to get a bit tipsy and gamble more than they should? No Roulette wheel. They give you a free coffee voucher. The coffee place doesn't open till 7:00am. I wouldn't go back. Red Neck Casino. lol
Had blood on our sheets absolutely disgusting we had to stay somewhere else because I wasn't sleeping in them conditions
Room was hot!!! Couldn't adjust temp because the thermostat was locked. Called down for a fan, nobody behind desk to help me. So i didnt sleep much and burned up all night
I'm docking this from a five-star review because the restaurant served meh bar food. Also, one reason we chose this hotel was because of the pool/hot tub. The hot tub was basically the temperature of bath water, and the jet system was only putting out only mild bubbles. Don't think we'll be back.
We canceled our reservation several days ahead of our expected stay. Apparently the app that we used to reserve the room did not communicate this information with the hotel and our credit card was charged in full for one night even though we could not be there!
Needs remodeling
Business response:
We value your input. Thank you for sharing.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,765 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is closed now. It will open at 9:00 a.m.