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Johnson City Ford

4.7

About this business

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.75,683 reviews
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Dennis Mansfield's profile image
Dennis Mansfield 
6 years ago

I had scheduled an appointment for Friday at 8 a.m. to have a recall done on my van and was told that it would go right in but they did not look at it until Monday and then told me that I had another problem with my vehicle and dealership never got to the recall done.I didn't ask them to do the diagnostic test that was performed on my vehicle already had it taken care of at another dealership they wanted to charge me $100 for their diagnostic test. In my opinion this is the worst service department I have ever dealt with. ... read more

Brittny Plemmons Silvers's profile image
Brittny Plemmons Silvers 
6 years ago

Went to get a car said we was approved let us leave with the car 9 days later they call and say ur not approved u gotta bring it back after we signed all the papers and had insurance put on it and also put a down payment on it THEY WILL NEVER GET MY BUSINESS AGAIN AND I WILL MAKE SURE THE PEOPLE I RUN INTO THEY KNOW NOT TO GO TO JOHNSON CITY FORD I WILL GO ELSEWHERE TO GET A CAR 

Matt Mondragon's profile image
Matt Mondragon 
6 years ago

Simple oil change, told different answers to when I could pick my car back up, showed up at the given time and it wasn’t even started yet and the next day my splash guard fell off and was missing 3 bolts. 

Michael Wayne Vestal's profile image
Michael Wayne Vestal 
recommend  Recommended
6 years ago

Ready to do a deal even by working a trade with another dealership to get the preferred vehicle Cole scheme 

Dustin Nelson-Bond's profile image
Dustin Nelson-Bond 
6 years ago

Was thinking of going here to buy a new until I found out the owner told a friend of mine in an interview with the owner was told he that the environment of not for flamboyant people. Homophobic owner who discriminates. Will not go here now and will be sure to let everyone I know to not go there as well. Will not support hate! 

Bill Murphy's profile image
Bill Murphy 
6 years ago

they sell your contact information 

Zach Dean's profile image
Zach Dean 
6 years ago

I have been there multiple times trying to get my 2016 Ford Focus transmission because of issue that came stock on the car i do not recommend getting help from this dealership. I was in there last week and was told i would be called to set up an appointment by the first of last week and still have not receive a call so I don’t know why i haven’t been helped but would not recommend coming to Johnson City Ford 

Bonnie Lovell's profile image
Bonnie Lovell 
6 years ago

out of state...................................... 

Randy Osborne's profile image
Randy Osborne 
6 years ago

Follow through with their word. Better customer relations. We have purchased 4 vehicles with this dealership with the last one being the biggest priced (Lincoln). We have had nothing but problems and broken promises. My wife has place two reviews on their facebook and mysteriously they have disappeared. Guess they don't want no bad reviews only good ones. They have really gone downhill since our first purchase from them. 

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 5,683 reviews. 

When is Johnson City Ford open?

Johnson City Ford is closed now. It will open at 8:30 a.m.