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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Tell them to stop lying to their customers. Would not recommend them
Business response:
Thank you for providing your feedback and letting us know about this issue, Dogie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (423) 283-5911 and we'd be happy to help you out. Cheers, Johnson City Ford
they're currently trying to sell a 2010 Volkswagen Tiguan that has oil slung from one side to the other under the engine. told me it was normal. lol
RecommendedAshley, blade and Johnathan. they were all absolutely fantastic to deal with and answered any questions I had promptly and accurately. the finance person I dealt with(I don't recall his name) was the exact opposite. horrible attitude and came across as condescending and misogynistic to my wife and I. I was in a unique position to be able to make more than I paid for my car due to the current market on them because of covid production shut downs. he said "So your wife's making you sell your camaro." it was a horribly inaccura... read more
Just save yourself the trouble and the run around. They are unorganized and not very useful! Ever since I bought my car from them and even while there buying it, it’s been a headache for me in someway!!
I am not too terribly mad, but they knew my situation up front. I wasted 2 hours on the lot Saturday. Found something we could work with. Monday comes around and I get jerked around all day. Finally at 6pm I have to call after I get off work and magically they can no longer work with my situation. So my customer experience is pretty bad overall. I couldn't reasonably recommend this place to anyone.
I will not be using Johnson City Ford or any of its affiliated dealers again. The dealership does not stand behind what their inexperienced salesmen say. If you have an issue they will not resolve it. Be very careful— you will get multiple add ons without the pricing, etc being clear. I attempted to speak with the general manager and only get called back by a sales manager at the store which is not who I wanted to talk to. I’m not satisfied with my experience at all. I was lied to about options available to me. I do not trus... read more
You can not trade with Johnson City Ford! They will lie to you! They got a 2500.00 rebate and kept it! Would not give it to us and we bought the truck!
Business response:
Your $2,500 rebate is itemized on your purchase order. We have reviewed your purchase order with you multiple times and have verified that you were given credit for your rebate on the date of sale, which is how we got to the amount of $10,000 out the door that you agreed to on the deal.
Ra was very nice throughout my visit. Glenn was quite rude . Sticker says 34900 on the vehicle I was looking at. They call to tell me they cant take my vehicle for trade, and say they will reduce the price for me to 32400 and 90 days of no payments. That was very kind of you to "lower the price for me " . When your website PLAINLY says you lowered that vehicle price on 9/16! Thanks but no thanks! Glenn Needs a better attitude!
They took a trespassing warrant out on this man instead of honoring the warranty.
Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 5,683 reviews.
When is Johnson City Ford open?
Johnson City Ford is closed now. It will open at 8:30 a.m.