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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Numerous bad experiences, especially with females has been our experience with JC Ford. Had a company vehicle (unfortunately a new 2020 Ford Escape) and another around town vehicle, a 2016 Ford Transit Connect that was a vehicle we used for a business we owned. Three bad experiences and will never recommend this place. Our brand new 2020 Escape kept stalling when going uphill or at intersections from day one which made driving it very dangerous. Set an appointment and the service man asked “Do you have gas in it?” I mean …... read more
Bought 2014 GMC Sierra with 102k miles on 10/21/22. Short test drive and all seemed good. It was cold so didn’t check AC. Should have. Doesn’t cool. Heated seats are dead. Transmission replaced after only 573 miles. Brakes and rotors are warped so another $350 dollar since warranty doesn’t cover it. When I took it back, they said they would just take it across the street to the GMC dealership and let them deal with it but couldn’t give me a date or time on it so I just took it to my transmission guy to have it done. when I c... read more
(Repost because we want a buy back immediately!!!!!) My boyfriend and I bought a 2020 F150 from Kevin Cutler in September of 2022. A week after having it we noticed the passenger side door did not lock or unlock, so, I made an appointment for early November (earliest date they had) to have it fixed. Well, when I took it in and informed them of the issue the service guys said it would be a $150 JUST TO LOOK AT IT!! I explained the door was like that when we bought it (again wasn’t noticed until a week later, our bad). Well a... read more
My boyfriend and I bought a 2020 F150 from Kevin Cutler in September of 2022. A week after having it we noticed the passenger side door did not lock or unlock, so, I made an appointment for early November (earliest date they had) to have it fixed. Well, when I took it in and informed them of the issue the service guys said it would be a $150 JUST TO LOOK AT IT!! I explained the door was like that when we bought it (again wasn’t noticed until a week later, our bad). Well after leaving the dealership that day I made a call to ... read more
My boyfriend and I bought a 2020 F150 from Kevin Cutler in September of 2022. A week after having it we noticed the passenger side door did not lock or unlock, so, I made an appointment for early November (earliest date they had) to have it fixed. Well, when I took it in and informed them of the issue the service guys said it would be a $150 JUST TO LOOK AT IT!! I explained the door was like that when we bought it (again wasn’t noticed until a week later, our bad). Well after leaving the dealership that day I made a call to ... read more
Don’t get your vehicle serviced here
7 months ago we hauled my vehicle to ford. The guys in the service department looked it over and told me “your motor is sludge , filled full. So we’ll need to replace it or trade in on something else”. We found another shop to haul it to where they had a better deal on a motor. Today, he replaced the motor.. guess what!? IT STILL WONT RUN. The man was going off our diagnostics from ford and knew we was set on the new motor so he didn’t look at it prior. He did today, motor was “clean as a whistle” .. it was my battery!!!!! F... read more
Worst place ever bought a 16 f150 27,000 within 1 year alternator had to be replaced which was 600$ and now a headgasket blowed the warranty you buy thru johnson city Ford is useless they won’t cover anything make sure you read the fine print if you go here so much bs and lies from the sales team and service been 3 weeks now and still nowhere saying it’s gonna cost me 11,000 out of pocket to fix which is insane warranty backed out and now the company is backing out and wants me to pick the truck up this will be the last veh... read more
They were very professional when I wanted to purchase a vehicle, but not even one month of purchasing my car it broke down and it was left at my job for 2 weeks before I had to pay to get it towed to the nearest dealership which cost me $100 for the towing and is in a different state. Then I had to pay an additional $100 for them to fix the air mass censor that went out. 2 and a half months after getting it fixed even with a 14 month warranty my car is showing the same things wrong plus the malfunction indicator light i... read more
Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 5,896 reviews.
When is Johnson City Ford open?
Johnson City Ford is open now. It will close at 8:00 p.m.