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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Recommended
My daughter was sold a vehicle. They lied to her time after time. They said it had new tires, it had two broke lug nuts that a mechanic said there is no way they could have missed. It was a used vehicle but you don’t sell someone something that they could have been killed in. Their answer was that they could not have cared less. I will tell everyone I know to avoid this dealership at all costs. They seem to thrive on dishonesty.
Stay clear of this dealership, I purchased a brand Ford Lightning from them and the truck has been in the shop longer than I have had it. The very first night I had the truck, the mirror glass fell out of the housing and shattered on the driveway. I brought it in immediately and ordered the mirror replacement which took about a week to get. Unfortunately they ordered the passenger mirror instead of the drivers side mirror. At the same time they were supposed to to finish the detailing since it was dark and I did not notice h... read more
Pushy. Spent 2 hours there yesterday. Salesman was nice enough but when I got home, I sent a text that I was going with CARMAX instead. He replied “come back-we will beat CARMAX.” Well, you didn’t. I saved $3,000. Who wouldn’t save money. How does a dealership say trade in is worth $9,000 then I’m about to walk-it goes up to $10,000??? 2023 had rust on the bottom. Weird. Don’t recommend at all. They want you to buy within an hour it seems. Give people some time to decide & give customers the correct numbers. Good luck!
This is a terrible dealership. I’ve never had a worse experience than dealing with these people. I do NOT recommend them at all. If you want to buy a Ford I would say go to a different dealership!
They sent this email out for me to review their service. It is now Wednesday night at 10:40 PM. They were supposed to be here at 9 AM on Tuesday. We’re still waiting. They haven’t bothered to show up or call to say that they’re going to be late. It blows my mind this Sheerer lack of customer service from the Ford dealerships here in East Tennessee
Communication wasn’t good. Services requested weren’t completed. I provided a diagnosis and supporting documentation from a previous Ford dealership with my requested repairs, however Johnson City Ford still charged me for a diagnosis that literally had the same information as my previous diagnosis, from the other dealership. Not to mention that my requested repairs weren’t completed, however I was still charged for diagnosing those issues. $2,100.. gone down the drain just to have my car for two weeks and I still left... read more
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Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 5,896 reviews.
When is Johnson City Ford open?
Johnson City Ford is open now. It will close at 8:00 p.m.