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Johnson City Ford

4.7

About this business

Welcome to Johnson City Ford Lincoln! For the best automotive services in the Tri-Cities area, turn to Johnson City Ford. We proudly serve our neighboring customers in Johnson City, TN, along with our customers throughout the Kingsport, Jonesborough and Greeneville area. Since opening our doors for business, we have kept a steadfast commitment to fully satisfying the needs of our customers in all areas of our dealership. When you're shopping for a new Ford, quality used vehicle, excellent finance options, routine maintenan... read more

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.75,510 reviews
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Jennifer Franklin's profile image
Jennifer Franklin 
3 years ago

Do NOT do business with these people. We had our bank of choice, our payments where we wanted them and this was apart of their agreement. A trigger happy enter button pusher pulled 6 hard inquiries AFTER we told them we had a bank. Salesman swore up and down he could get us a better interest rate. 6 HARD inquiries. This is NOT worth the hassle and damage on credit report. Again, we had OUR own bank. Got lied to by salesman. 

Rob Bradshaw's profile image
Rob Bradshaw 
recommend  Recommended
3 years ago

I have purchased 3 vehicles from Ramey/JC Ford since I retired from the military in 2010. Each one was a zero stress event other dealers could learn a lot from them. 

Tray Carmichael's profile image
Tray Carmichael 
4 years ago

I would not recommend buying a used car from them, bought a 2016 camaro and in the first week the transmission went out. called them and they had nothing to say or offer, was in the shop for 3 weeks with the drivetrain warranty they include. All I get is a "I'm sorry to hear that" when I just got screwed out of the first month of having it. Was told they did an inspection but clearly not good enough. Was also supposed to get 90 days before first payment and that didn't happen but is also my fault for not paying attention to ... read more

Meslissa Oaks's profile image
Meslissa Oaks 
recommend  Recommended
4 years ago

Anthony in sales and Ashley in internet sales are the best. I had the best experience I have ever had purchasing my vehicle. I highly recommend Johnson City Ford!!! Sales team is great but service is awful. I bought my car in May. Have replaced back brakes and rotors. Now needing to replace front brakes and rotors at a cost of $450.00. Ridiculous!!! It is a 2018 but thing simple issues should be checked and resolved with initial inspection. DO NOT GET ROPED IN. AVOID THIS DEALERSHIP!!! 

Tammy Boggs's profile image
Tammy Boggs 
4 years ago

By not ripping people off on their trade-ins I had a 2013 Jeep Patriot and you only gave me $2,000 for it I feel like I got ripped off there was nothing wrong with it but a wheel bearing $100 it was in good shape 

NancyJo Cornwell's profile image
NancyJo Cornwell 
recommend  Recommended
4 years ago

Bought a Lincoln MKX from Gateway Ford (they won’t return our calls) last Sept 5, 2020. Last Friday brakes went out on the way home. Did research and issue was a recall from Lincoln dated Aug 11, 2020 nbr 20S42. Car was picked up Saturday via flatbed and at JC Ford. Here’s the thing....Lincoln doesn’t have a replacement part (yet) but is willing to repair with the original hose AT MY EXPENSE. How does this make sense? Can’t drive the car, still making payments but if we want it fixed, we have to pay and MAY be reimbursed.... read more

Mark Hensley's profile image
Mark Hensley 
4 years ago

If you go in for service,you better tell them up front you want an estimate on any thing they do.Charged me $50.00 for wiper blades.Plus had grease all over my drivers side door panel.Now my Bluetooth will not sync up,it was working when I went in now it's not. 

Dogie Houser's profile image
Dogie Houser 
4 years ago

Tell them to stop lying to their customers. Would not recommend them 

Josh Higgins's profile image
Josh Higgins 
4 years ago

they're currently trying to sell a 2010 Volkswagen Tiguan that has oil slung from one side to the other under the engine. told me it was normal. lol 

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 5,510 reviews. 

When is Johnson City Ford open?

Johnson City Ford is closed now. It will open at 8:30 a.m.