Johnson City Ford

Kristopher Nichols 

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5 years ago

Ashley, blade and Johnathan. they were all absolutely fantastic to deal with and answered any questions I had promptly and accurately. the finance person I dealt with(I don't recall his name) was the exact opposite. horrible attitude and came across as condescending and misogynistic to my wife and I. I was in a unique position to be able to make more than I paid for my car due to the current market on them because of covid production shut downs. he said "So your wife's making you sell your camaro." it was a horribly inaccura... read more

Jessica Nicole Reed 

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5 years ago

Just save yourself the trouble and the run around. They are unorganized and not very useful! Ever since I bought my car from them and even while there buying it, it’s been a headache for me in someway!! 

Lee Heath 

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5 years ago

I am not too terribly mad, but they knew my situation up front. I wasted 2 hours on the lot Saturday. Found something we could work with. Monday comes around and I get jerked around all day. Finally at 6pm I have to call after I get off work and magically they can no longer work with my situation. So my customer experience is pretty bad overall. I couldn't reasonably recommend this place to anyone. 

Tyler Hinkle 

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5 years ago

I will not be using Johnson City Ford or any of its affiliated dealers again. The dealership does not stand behind what their inexperienced salesmen say. If you have an issue they will not resolve it. Be very careful— you will get multiple add ons without the pricing, etc being clear. I attempted to speak with the general manager and only get called back by a sales manager at the store which is not who I wanted to talk to. I’m not satisfied with my experience at all. I was lied to about options available to me. I do not trus... read more

Brenda Grubb Adams 

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5 years ago

You can not trade with Johnson City Ford! They will lie to you! They got a 2500.00 rebate and kept it! Would not give it to us and we bought the truck! 

Shelly Moore Peters 

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5 years ago

Ra was very nice throughout my visit. Glenn was quite rude . Sticker says 34900 on the vehicle I was looking at. They call to tell me they cant take my vehicle for trade, and say they will reduce the price for me to 32400 and 90 days of no payments. That was very kind of you to "lower the price for me " . When your website PLAINLY says you lowered that vehicle price on 9/16! Thanks but no thanks! Glenn Needs a better attitude! 

Missey Church Mains 

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6 years ago

They took a trespassing warrant out on this man instead of honoring the warranty. 

Dennis Mansfield 

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6 years ago

I had scheduled an appointment for Friday at 8 a.m. to have a recall done on my van and was told that it would go right in but they did not look at it until Monday and then told me that I had another problem with my vehicle and dealership never got to the recall done.I didn't ask them to do the diagnostic test that was performed on my vehicle already had it taken care of at another dealership they wanted to charge me $100 for their diagnostic test. In my opinion this is the worst service department I have ever dealt with. ... read more

Brittny Plemmons Silvers 

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6 years ago

Went to get a car said we was approved let us leave with the car 9 days later they call and say ur not approved u gotta bring it back after we signed all the papers and had insurance put on it and also put a down payment on it THEY WILL NEVER GET MY BUSINESS AGAIN AND I WILL MAKE SURE THE PEOPLE I RUN INTO THEY KNOW NOT TO GO TO JOHNSON CITY FORD I WILL GO ELSEWHERE TO GET A CAR