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Johnson City Toyota
- Car Dealers
- Johnson City, TN
About this business
Location details
3124 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Better make sure you get every lie in writing!
Business response:
Hey Tim, we hate to hear you have had a frustrating experience here with us. Please contact our General Sales Manager, Tyler Shuttle at 423-282-2241
One of the new car managers was very rude. Laughed when we got up to leave. we went down the road, got same car for over $2000.00 less than sticker. They never even tried to haggle what we said we wanted to give. The sales lady was awesome. management sucked.
Business response:
Hey Karen, We hate to hear you had a frustrating experience with us. We would love to discuss this further with you. Please reach out to our General Sales Manager, Tyler Shuttle at 423-282-2241.
I purchased a 2016 Trax with a good Carfax report on 9/20/22; the check engine light came on the next morning. I called 9/21, 9/22, & 9/23; no one would call me back after saying they would. The code indicated it was the catalytic converter, which they agreed on 9/23 to replace, keeping the Trax until 10/4. On 10/13 the check engine light came back on. On 10/17 a mechanic told me the flex pipe unit had an exhaust leak & the downstream CO2 sensor was not functioning, advising this should have been taken care of when the catal... read more
Check your tires on the used lot! The used car manager Kelly sells vehicles with bad/pitted tires. I had to spend a whole day down there to make sure the car was safe for my wife to drive. This car is what they would call a certified Toyota, it’s a 2018 4Runner with 55,000 miles. I took the car back 56,000 and they told me the tires was wore too bad, and they could not get the vibration out of the steering! Poor customer service and would highly recommend checking your cars over. My car was also a half quart low on oil when ... read more
Business response:
Hello Hunter! We hate to hear you have had a frustrating experience here. We would love to discuss this further to see if we can help! Please reach out at your convenience to our General Sales Manager Tyler Shuttle at 423-282-2241
I felt pressured into buying a Mustang. I lost a lot of money by trading in my van. I was told I had 200 miles or 4 days to change my mind. I called for 5 straight days telling my salesman. I wanted my van back that I was sold a car less than the quality of what I traded. I have been ignored. I have ask to speak to a manager. I have brought the car back every day since I got it. I want my van back. Just to be told I can’t change my mind. But, I was told I had 4 days or 200 miles. The car I bought has issues. It has hood dama... read more
Business response:
Hello Jennifer! We hate to hear you have had a frustrating experience here. We would love to discuss this further to see if we can help! Please reach out at your convenience to our General Sales Manager Tyler Shuttle at 423-282-2241
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Hey so like… can we get paid for the vehicle that you knuckleheads bought from us? I’m off all weekend, I can hang out in your parking lot if we need. You guys have everything I need to survive. Coffee, coke, popcorn… I can stay for days. Myself and my family would love to be a multiple car family again but unfortunately we can’t do that until you guys “take care of it” (like we were told days ago) and pay our lender.. please don’t make me be that guy. I’m so difficult that I don’t even like me when I’m aggravated. If none o... read more
They are the sleaziest sleazeballs. They make your typical sleazy used car dealer look like a saint. My daughter bought a car and they pre-charged her 6% the vehicle price for the off-chance that she loses her keys (that don't even cost that much). They then charged her 10% of the vehicle price for "Permaplate" on a scratched and dented vehicle. They also charged $159 IN ADVANCE for 3 oil changes even though she gets a year of free oil changes. If that wasn't sleazy enough, they charged her 25% the vehicle price for a limite... read more
Do yourself a favor and go elsewhere for service! First off I had an appointment for an oil change and tire sensor light which took over 2.5 hours to service. Also, I mentioned the tire sensor light had basically illuminated an error from the last service (which I asked to repair) only to be told “it’s probably your spare tire, they’re difficult to service since you have to remove the spare.” And last but not least I noticed today 9/21/22 that my skid plate was cocked sideways. After further inspection the service tech has l... read more
Frequently asked questions about Johnson City Toyota
How is Johnson City Toyota rated?
Johnson City Toyota has a 4.7 star rating with 9,000 reviews.
When is Johnson City Toyota open?
Johnson City Toyota is open now. It will close at 8:00 p.m.