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Johnson City Toyota
- Car Dealers
- Johnson City, TN
About this business
Location details
3124 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
IF you go here, check your paperwork and make SURE that you read the fine print. We traded in 2 vehicles, and BOTH were sold BEFORE the paperwork was finalized through the bank. So, not only did they cram the paperwork full of junk I didn't want or need, they violated the Tennessee Consumer Protection Act. When the paperwork failed to go through as we wanted, they REFUSED to return our trades, (they couldn't cuz they WERE ALREADY SOLD) Yes, Mr. Hudson, I hope you see this and investigate it. Furthermore, I have all correspon... read more
This place is a cess pool with xxxx as a finance department. They will cram your loan full of crap you don’t need folks. For example, they tried to sell me a warranty and it ended up being almost 5000 dollars. THEN they threw in paint protection, which isn’t much more than cheap car wax and tried to charge $1099.00 for it. It’s called loan packing. Educate yourselves guys. Don’t give them ANYTHING. They are already making money so now they’re just filled with greed. Read the fine print and ask questions. Better yet, just go ... read more
Not a good experience bought a Audi on Saturday was coming back to buy is called me after signing offer and stated they sold the Audi to a client. Not happy with this service at all. Will never buy a car here again. John LOWDERMILK
Oil change an they "checked" rear door hatch thru their computer. Charged 167.00. Then gave an estimate of 1200.00 to repair the hatch. The part is 400.00, I checked.
I am downgrading my rating from three stars to two after dealing with Daniel in the finance department. Once the dealership has your money they become completely unresponsive in my experience. Do not expect phone calls to be returned and when you do reach them expect a heavy dose of attitude. One or two individuals can sour what previously had been a positive car buying experience. Kudos to my salesman, Grant Boyd. Other staff probably will be getting coal in their stockings next Christmas. BYW this survey asks me to rate tw... read more
They made a contract to pay off my trade in. Told them the payment on the trade in was due in a couple days. They said to pay it and we would be refunded the overpayment. They lied and sent the amount after the payment posted which violated our contract. I’ve tried to call them several times and they keep telling me the finance office will call me back, but they never do. Scammed me out of $430.
I would never go back. I had an appt today for an appraisal on my cadillac that they were wanting to buy. So the manager would never come out an look at my car he kept sending a new guy he had only been there 2 days. He was not familiar with pricing on the vehicles for sale. So he came bk an saud the manager offered you 4000. A very LOW BALL OFFER FOR SUCH A HIGH PRICED CAR IN GREAT CONDITIONI. THE MANAGER HAD NO DESIRE TO TALK TO ME OR ANYTHING. I DONT DO BUSINESS LIJE THAT. IF YOU WANT MY BUSINESS DONT TREAT ME THAT WAY. B... read more
Business response:
My advice is dont go to toyota Johnson city tn. They sit insude at their desk an cant even come outsude to give an estimate on your car. Did mot come look or drive it or anything.. sat inside lookin out the window an gave an estimate an a very very LOW BALL ESTIMATE FIR A VERY NICE HIGH PRICED CAR IN GREAT CONDITION AN LOW MILES. NO WAY ID DO BUSINESS WITH THEM. TREATIN PEOPLE IN A GOOD MANNER GOES ALONG WAY. BUT NOT TOYOTA. I GUESS THEY HAVE ENOUGH MONEY DONT NEED TO FOOL WITH PEOPLE
"Awful place. After getting approved for a vehicle an hour..." Awful place. After getting approved for a vehicle an hour later they sell it to someone else. Very bad business!!!
"Bought a Land Cruiser here that should have gone to..." Bought a Land Cruiser here that should have gone to auction instead of being sold at a reputable dealership. I should have realized when they wouldn’t let me see it on a lift that there were problems, but I was assured that it was all undercoated so the undercarriage was in great shape. The frame is toast. We’ve had numerous rust-related failures including brake failure. I’d recommend a more honest dealership.
Frequently asked questions about Johnson City Toyota
How is Johnson City Toyota rated?
Johnson City Toyota has a 4.7 star rating with 8,412 reviews.
When is Johnson City Toyota open?
Johnson City Toyota is closed now. It will open at 9:00 a.m.