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Johnson RV Fife

4.1

About this business

Location details

4105 Pacific Hwy E, Fife, WA, 98424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1545 reviews
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Todd P.'s profile image
Todd P. 
rating
3 years ago

As others have posted, Yes it's true, they will ghost you after the sale. don't waste your time at this place! I had to finally get help from Thor motorcoach who recommended another place for repairs. Johnson RV in Fife will not return your calls once you sign the paperwork. left multiple calls for the general manager, service manager and our salesperson who ghosted us after dropping over a 100k on our new van. unprofessional clown show! 

Business response:

I'm very sorry to hear this, as it is never our intention or desire for a customer to have a negative experience with us. I appreciate you taking the time to express your concerns, which I will relay to management. 

Jeff B.'s profile image
Jeff B. 
rating
3 years ago

Literally the worst customer service of any organization, of any type, ever. And that includes Cable TV and phone companies. Just NOPE this place quickly. Front office/reception is polite and leaves you feeling you'll be well attended -- until they ghost you later. Boy was I suckered in. I made a service appointment in Sept 2021 for a November date -- the earliest available. Dropped off my vehicle for a bunch of minor shakedown faults/repairs. In almost four weeks at the shop, almost no repairs got done and in additio... read more

Business response:

I'm very sorry to hear this, as it is never our intention or desire for a customer to have this type of experience with us. I appreciate you taking the time to express your concerns, which I will pass along to management. 

Jeff B.'s profile image
Jeff B. 
rating
3 years ago

Literally the worst customer service of any organization, of any type, ever. And that includes Cable TV and phone companies. Just NOPE this place quickly. Front office/reception is polite and leaves you feeling you'll be well attended -- until they ghost you later. Boy was I suckered in. I made a service appointment in Sept 2021 for a November date -- the earliest available. Dropped off my vehicle for a bunch of minor shakedown faults/repairs. In almost four weeks at the shop, almost no repairs got done and in additio... read more

Business response:

I'm very sorry to hear this, as it is never our intention or desire for a customer to have this type of experience with us. I appreciate you taking the time to express your concerns, which I will pass along to management. 

Matthew B.'s profile image
Matthew B. 
rating
4 years ago

On another review board they will pretend you have the wrong business. NO CLASS- Johnson RV in Fife Washington will not honor my Winnebago Revel warranty work on a 2022 model year. I've had it for approximately two months and I would like things to be fixed and they will not do it because I did not buy it at Johnson RV NO CLASS- Johnson RV in Fife Washington will not honor my Winnebago Revel warranty work on a 2022 model year. I've had it for approximately two months and I would like things to be fixed and they will not d... read more

Matthew B.'s profile image
Matthew B. 
rating
4 years ago

On another review board they will pretend you have the wrong business. NO CLASS- Johnson RV in Fife Washington will not honor my Winnebago Revel warranty work on a 2022 model year. I've had it for approximately two months and I would like things to be fixed and they will not do it because I did not buy it at Johnson RV NO CLASS- Johnson RV in Fife Washington will not honor my Winnebago Revel warranty work on a 2022 model year. I've had it for approximately two months and I would like things to be fixed and they will not d... read more

Perry N.'s profile image
Perry N. 
rating
4 years ago

Stay away from this place with a 100ft pole. Our relationship with Johnson started off great as their customer service in the sales department is phenomenal, but that makes sense because thats how $they suck you in. We ended up buying a Diesel Motorhome from this place and it had a few issues wrong with it that were cosmetic and they said to bring it back once they had room to fit us in. We call and schedule to go back and bring it in and they had no record of the items they had to fix. We listed them for them and they said ... read more

Perry N.'s profile image
Perry N. 
rating
4 years ago

Stay away from this place with a 100ft pole. Our relationship with Johnson started off great as their customer service in the sales department is phenomenal, but that makes sense because thats how $they suck you in. We ended up buying a Diesel Motorhome from this place and it had a few issues wrong with it that were cosmetic and they said to bring it back once they had room to fit us in. We call and schedule to go back and bring it in and they had no record of the items they had to fix. We listed them for them and they said ... read more

Joe C.'s profile image
Joe C. 
rating
4 years ago

I purchased a 2011 Winnebago VIA in May of 2020. The Salesman was low pressure and courteous but gave us incorrect information. He told us the diesel generator was a $5k upgrade (it was not) and that the unit was thoroughly checked out and they would fix anything not functioning after our first checkout trip. Our first trip ended after the slide out would not retract. Johnson was not able to fix this intermittent problem after after three returns. I had to troubleshoot the problem myself and found a loose ground connect... read more

Joe C.'s profile image
Joe C. 
rating
4 years ago

I purchased a 2011 Winnebago VIA in May of 2020. The Salesman was low pressure and courteous but gave us incorrect information. He told us the diesel generator was a $5k upgrade (it was not) and that the unit was thoroughly checked out and they would fix anything not functioning after our first checkout trip. Our first trip ended after the slide out would not retract. Johnson was not able to fix this intermittent problem after after three returns. I had to troubleshoot the problem myself and found a loose ground connect... read more

Frequently asked questions about Johnson RV Fife

How is Johnson RV Fife rated?

Johnson RV Fife has a 4.1 star rating with 545 reviews. 

When is Johnson RV Fife open?

Johnson RV Fife is open now. It will close at 5:00 p.m.