This profile has been claimed by the business owner or representative.
Johnson RV Fife
- RV Dealers
- Fife, WA
About this business
Location details
4105 Pacific Hwy E, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Took our trailer in for warranty repairs, they returned it with problems that they said were fixed. Hard to get a hold of them after you drop it off for repairs. They had our brand new trailer for longer than we have had it in our possession in the repair shop. Sad they are the only authorized warranty repair shop for Winnebago in the Seattle area. The sales people were nice but the repair shop needs to work on customer service. Took them over two weeks to order the parts from Winnebago after we dropped it off for repair. Th... read more
Business response:
We sincerely apologize for the inconvenience and frustration you experienced with our repair services. We understand how important it is for our customers to have their trailers in top condition, especially when it's under warranty. We acknowledge the communication gaps and delays you faced, and we genuinely regret that the service did not meet your expectations. We are continuously striving to improve our processes, and your feedback is invaluable in this regard. We will be addressing the issues you've raised with our team ... read more
Took our trailer in for warranty repairs, they returned it with problems that they said were fixed. Hard to get a hold of them after you drop it off for repairs. They had our brand new trailer for longer than we have had it in our possession in the repair shop. Sad they are the only authorized warranty repair shop for Winnebago in the Seattle area. The sales people were nice but the repair shop needs to work on customer service. Took them over two weeks to order the parts from Winnebago after we dropped it off for repair. Th... read more
Business response:
We sincerely apologize for the inconvenience and frustration you experienced with our repair services. We understand how important it is for our customers to have their trailers in top condition, especially when it's under warranty. We acknowledge the communication gaps and delays you faced, and we genuinely regret that the service did not meet your expectations. We are continuously striving to improve our processes, and your feedback is invaluable in this regard. We will be addressing the issues you've raised with our team ... read more
We bought an overpriced used RV from this company in Fife in 2021 during the height of the pandemic. We spent $26,000 then (mostly cash) for a 2001 class C and 2 years later we can only get an offer of $9,000 to resale the RV. There are multiple issues regarding rain leaks from the roof and other problems that were not disclosed at the time of sale. I would recommend that anyone avoid buying a used RV from this company. I have attempted to call for possible follow up service, and no one answered the call or returned my m... read more
Business response:
Thank you Tabb, we appreciate the feedback. I checked in with the Fife store & it sounds like you've been in active communication with them. - JRV Team
We bought an overpriced used RV from this company in Fife in 2021 during the height of the pandemic. We spent $26,000 then (mostly cash) for a 2001 class C and 2 years later we can only get an offer of $9,000 to resale the RV. There are multiple issues regarding rain leaks from the roof and other problems that were not disclosed at the time of sale. I would recommend that anyone avoid buying a used RV from this company. I have attempted to call for possible follow up service, and no one answered the call or returned my m... read more
Business response:
Thank you Tabb, we appreciate the feedback. I checked in with the Fife store & it sounds like you've been in active communication with them. - JRV Team
I do not know what their lot is like, but if you go onto their website, it will not show you the prices of their stock. You have to "ASK" for the price. That is NOT how I shop. Also, once you leave their website, you will get pop-up ads all over the place. I can't get rid of them now. I will not be going to their lot nor shopping for their product.
Business response:
Hi Becky! Thank you for sharing your feedback. We will pass on the information to our management team. Thanks! - JRV Team
I do not know what their lot is like, but if you go onto their website, it will not show you the prices of their stock. You have to "ASK" for the price. That is NOT how I shop. Also, once you leave their website, you will get pop-up ads all over the place. I can't get rid of them now. I will not be going to their lot nor shopping for their product.
Business response:
Hi Becky! Thank you for sharing your feedback. We will pass on the information to our management team. Thanks! - JRV Team
Just a quick update. I was hopeful when they responded to my review and asked me to reach out to talk to them, however, I did and they never contacted me so appears this is just for show. No effort to talk or resolve my problems and I still recommend not purchasing here. It was a very expensive mistake.
Business response:
Hi Sandra, thank you for reaching out! Can you please email us at CustomerCare@JohnsonRV.com with your contact info? The General Manager would like to speak with you. Thank you! - JRV Team
Just a quick update. I was hopeful when they responded to my review and asked me to reach out to talk to them, however, I did and they never contacted me so appears this is just for show. No effort to talk or resolve my problems and I still recommend not purchasing here. It was a very expensive mistake.
Business response:
Hi Sandra, thank you for reaching out! Can you please email us at CustomerCare@JohnsonRV.com with your contact info? The General Manager would like to speak with you. Thank you! - JRV Team
BUYER BEWARE! We bought a brand new RV from Johnson almost two years ago. A knob on the stove was broken from the get go, we never actually have been able to use that burner and it this point the whole stove (we don't want to mess with propane). About two years ago we made an appointment, the soonest they had available was 2 months down the line. We took the RV and there was mix up with exactly what part they needed/ parts were back ordered. Since then we have taken it back several times and we still have the original broke... read more
Business response:
I am very sorry to hear about your experience with our service team and your unresolved issue. Its very important to us that we remedy this and get you back to enjoying the beautiful RV you purchased. I understand we have an appointment to resolve this and replace the stove top as the part needed is no longer available. If you have any questions or issues, don't hesitate to contact me directly, Matt, at (833) 667-0428.
Frequently asked questions about Johnson RV Fife
How is Johnson RV Fife rated?
Johnson RV Fife has a 4 star rating with 569 reviews.
When is Johnson RV Fife open?
Johnson RV Fife is closed now. It will open at 9:00 a.m.