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Johnson RV Fife
- RV Dealers
- Fife, WA
About this business
Location details
4105 Pacific Hwy E, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I do not know what their lot is like, but if you go onto their website, it will not show you the prices of their stock. You have to "ASK" for the price. That is NOT how I shop. Also, once you leave their website, you will get pop-up ads all over the place. I can't get rid of them now. I will not be going to their lot nor shopping for their product.
Business response:
Hi Becky! Thank you for sharing your feedback. We will pass on the information to our management team. Thanks! - JRV Team
Just a quick update. I was hopeful when they responded to my review and asked me to reach out to talk to them, however, I did and they never contacted me so appears this is just for show. No effort to talk or resolve my problems and I still recommend not purchasing here. It was a very expensive mistake.
Business response:
Hi Sandra, thank you for reaching out! Can you please email us at CustomerCare@JohnsonRV.com with your contact info? The General Manager would like to speak with you. Thank you! - JRV Team
Just a quick update. I was hopeful when they responded to my review and asked me to reach out to talk to them, however, I did and they never contacted me so appears this is just for show. No effort to talk or resolve my problems and I still recommend not purchasing here. It was a very expensive mistake.
Business response:
Hi Sandra, thank you for reaching out! Can you please email us at CustomerCare@JohnsonRV.com with your contact info? The General Manager would like to speak with you. Thank you! - JRV Team
BUYER BEWARE! We bought a brand new RV from Johnson almost two years ago. A knob on the stove was broken from the get go, we never actually have been able to use that burner and it this point the whole stove (we don't want to mess with propane). About two years ago we made an appointment, the soonest they had available was 2 months down the line. We took the RV and there was mix up with exactly what part they needed/ parts were back ordered. Since then we have taken it back several times and we still have the original broke... read more
Business response:
I am very sorry to hear about your experience with our service team and your unresolved issue. Its very important to us that we remedy this and get you back to enjoying the beautiful RV you purchased. I understand we have an appointment to resolve this and replace the stove top as the part needed is no longer available. If you have any questions or issues, don't hesitate to contact me directly, Matt, at (833) 667-0428.
BUYER BEWARE! We bought a brand new RV from Johnson almost two years ago. A knob on the stove was broken from the get go, we never actually have been able to use that burner and it this point the whole stove (we don't want to mess with propane). About two years ago we made an appointment, the soonest they had available was 2 months down the line. We took the RV and there was mix up with exactly what part they needed/ parts were back ordered. Since then we have taken it back several times and we still have the original broke... read more
Business response:
I am very sorry to hear about your experience with our service team and your unresolved issue. Its very important to us that we remedy this and get you back to enjoying the beautiful RV you purchased. I understand we have an appointment to resolve this and replace the stove top as the part needed is no longer available. If you have any questions or issues, don't hesitate to contact me directly, Matt, at (833) 667-0428.
As others have posted, Yes it's true, they will ghost you after the sale. don't waste your time at this place! I had to finally get help from Thor motorcoach who recommended another place for repairs. Johnson RV in Fife will not return your calls once you sign the paperwork. left multiple calls for the general manager, service manager and our salesperson who ghosted us after dropping over a 100k on our new van. unprofessional clown show!
Business response:
I'm very sorry to hear this, as it is never our intention or desire for a customer to have a negative experience with us. I appreciate you taking the time to express your concerns, which I will relay to management.
As others have posted, Yes it's true, they will ghost you after the sale. don't waste your time at this place! I had to finally get help from Thor motorcoach who recommended another place for repairs. Johnson RV in Fife will not return your calls once you sign the paperwork. left multiple calls for the general manager, service manager and our salesperson who ghosted us after dropping over a 100k on our new van. unprofessional clown show!
Business response:
I'm very sorry to hear this, as it is never our intention or desire for a customer to have a negative experience with us. I appreciate you taking the time to express your concerns, which I will relay to management.
Literally the worst customer service of any organization, of any type, ever. And that includes Cable TV and phone companies. Just NOPE this place quickly. Front office/reception is polite and leaves you feeling you'll be well attended -- until they ghost you later. Boy was I suckered in. I made a service appointment in Sept 2021 for a November date -- the earliest available. Dropped off my vehicle for a bunch of minor shakedown faults/repairs. In almost four weeks at the shop, almost no repairs got done and in additio... read more
Business response:
I'm very sorry to hear this, as it is never our intention or desire for a customer to have this type of experience with us. I appreciate you taking the time to express your concerns, which I will pass along to management.
Literally the worst customer service of any organization, of any type, ever. And that includes Cable TV and phone companies. Just NOPE this place quickly. Front office/reception is polite and leaves you feeling you'll be well attended -- until they ghost you later. Boy was I suckered in. I made a service appointment in Sept 2021 for a November date -- the earliest available. Dropped off my vehicle for a bunch of minor shakedown faults/repairs. In almost four weeks at the shop, almost no repairs got done and in additio... read more
Business response:
I'm very sorry to hear this, as it is never our intention or desire for a customer to have this type of experience with us. I appreciate you taking the time to express your concerns, which I will pass along to management.
Frequently asked questions about Johnson RV Fife
How is Johnson RV Fife rated?
Johnson RV Fife has a 4.1 star rating with 538 reviews.
When is Johnson RV Fife open?
Johnson RV Fife is closed now. It will open at 9:00 a.m.