This profile has been claimed by the business owner or representative.
Johnson RV Fife
- RV Dealers
- Fife, WA
About this business
Location details
4105 Pacific Hwy E, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Completely insulted by what the dealership was going to give me for my fifth wheel they were literally $20,000 under the lowest number that I was given from other dealerships. Whatever you do, don't consign your RV here because they will completely take you to the cleaners. Quite disappointing, but it makes sense by their reviews.
Absolutely the worst service experience ever. They don't update status on repair or approval/compliance with warranty. They replaced my Max air fan with rain sensor with a manual one.( seemed very surprised when I refused to accept this) Replaced my inverter with one that requires manual start and doesn't integrate with the Firefly. Seemed confused when I stated THAT was unacceptable. Yelled at me on the phone when I refused to accept that after 1 month of so called repairs that what has been done IS NOT Acceptable!!!! I was... read more
The after sale service department experience is absolutely terrible putting into question their customer service strategy? Warranty claims are seemingly ghosted with no proactive communication in any form and an indifference when challenged.
I wouldn't recommend this company, but they seem to have the largest selection of class b RVs in my area. I bought a used rv and haven't been able to use it for a trip we had planned for the fall. I bought their warranty after it was recommended by Aerial in finance. After driving it home, the transmission locked up. I called the number in the paperwork for the warranty and discovered it was not the correct company. I tried to e-mail Aerial, and she had blocked my communication. This was just the start of probl... read more
Business response:
Hello Don! I successfully reached out to the store, and the service manager mentioned that he's attempting to get in touch with you. If you encounter any difficulties reaching them or receiving calls when you're unavailable, please don't hesitate to contact us via email at customercare@johnsonrv.com. We're here to help. - JRV Team
I wouldn't recommend this company, but they seem to have the largest selection of class b RVs in my area. I bought a used rv and haven't been able to use it for a trip we had planned for the fall. I bought their warranty after it was recommended by Aerial in finance. After driving it home, the transmission locked up. I called the number in the paperwork for the warranty and discovered it was not the correct company. I tried to e-mail Aerial, and she had blocked my communication. This was just the start of probl... read more
Business response:
Hello Don! I successfully reached out to the store, and the service manager mentioned that he's attempting to get in touch with you. If you encounter any difficulties reaching them or receiving calls when you're unavailable, please don't hesitate to contact us via email at customercare@johnsonrv.com. We're here to help. - JRV Team
We purchased our Solis 59P NP model in January of 2023. Our first camping trip in it we came to realize the vent for the shower was not hooked up. The sight glass for the water tank would stay in place/remain flush with the cabinet and our vinyl overhead storage in the coach was peeling off. After multiple attempts to get Johnson RV to schedule and process repairs under a warranty we finally got the van in the shop. At pick up some of the repairs looked a little concerning. Caulking for the vent was pretty bad, sight glass s... read more
We purchased our Solis 59P NP model in January of 2023. Our first camping trip in it we came to realize the vent for the shower was not hooked up. The sight glass for the water tank would stay in place/remain flush with the cabinet and our vinyl overhead storage in the coach was peeling off. After multiple attempts to get Johnson RV to schedule and process repairs under a warranty we finally got the van in the shop. At pick up some of the repairs looked a little concerning. Caulking for the vent was pretty bad, sight glass s... read more
SERVICE department is TERRIBLE and "sevice" in name only. 10+ weeks ago, I brought my trailer to make some minor exterior repairs. I was told a couple of times that there were no issues. I literally had to tell them how to trouble shoot the issues and low and behold, they found the issues. That was over 6 weeks ago! I was also notified that my leaf springs had suddently failed and required replacement. WHAT? They were perfectly fine when i brought the trailer in! I suspect that the trailer was jacked up on the leaf springs w... read more
SERVICE department is TERRIBLE and "sevice" in name only. 10+ weeks ago, I brought my trailer to make some minor exterior repairs. I was told a couple of times that there were no issues. I literally had to tell them how to trouble shoot the issues and low and behold, they found the issues. That was over 6 weeks ago! I was also notified that my leaf springs had suddently failed and required replacement. WHAT? They were perfectly fine when i brought the trailer in! I suspect that the trailer was jacked up on the leaf springs w... read more
Frequently asked questions about Johnson RV Fife
How is Johnson RV Fife rated?
Johnson RV Fife has a 4 star rating with 569 reviews.
When is Johnson RV Fife open?
Johnson RV Fife is closed now. It will open at 9:00 a.m.