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Johnson RV Fife
- RV Dealers
- Fife, WA
About this business
Location details
4105 Pacific Hwy E, Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We purchased our Solis 59P NP model in January of 2023. Our first camping trip in it we came to realize the vent for the shower was not hooked up. The sight glass for the water tank would stay in place/remain flush with the cabinet and our vinyl overhead storage in the coach was peeling off. After multiple attempts to get Johnson RV to schedule and process repairs under a warranty we finally got the van in the shop. At pick up some of the repairs looked a little concerning. Caulking for the vent was pretty bad, sight glass s... read more
We purchased our Solis 59P NP model in January of 2023. Our first camping trip in it we came to realize the vent for the shower was not hooked up. The sight glass for the water tank would stay in place/remain flush with the cabinet and our vinyl overhead storage in the coach was peeling off. After multiple attempts to get Johnson RV to schedule and process repairs under a warranty we finally got the van in the shop. At pick up some of the repairs looked a little concerning. Caulking for the vent was pretty bad, sight glass s... read more
SERVICE department is TERRIBLE and "sevice" in name only. 10+ weeks ago, I brought my trailer to make some minor exterior repairs. I was told a couple of times that there were no issues. I literally had to tell them how to trouble shoot the issues and low and behold, they found the issues. That was over 6 weeks ago! I was also notified that my leaf springs had suddently failed and required replacement. WHAT? They were perfectly fine when i brought the trailer in! I suspect that the trailer was jacked up on the leaf springs w... read more
SERVICE department is TERRIBLE and "sevice" in name only. 10+ weeks ago, I brought my trailer to make some minor exterior repairs. I was told a couple of times that there were no issues. I literally had to tell them how to trouble shoot the issues and low and behold, they found the issues. That was over 6 weeks ago! I was also notified that my leaf springs had suddently failed and required replacement. WHAT? They were perfectly fine when i brought the trailer in! I suspect that the trailer was jacked up on the leaf springs w... read more
Took our trailer in for warranty repairs, they returned it with problems that they said were fixed. Hard to get a hold of them after you drop it off for repairs. They had our brand new trailer for longer than we have had it in our possession in the repair shop. Sad they are the only authorized warranty repair shop for Winnebago in the Seattle area. The sales people were nice but the repair shop needs to work on customer service. Took them over two weeks to order the parts from Winnebago after we dropped it off for repair. Th... read more
Business response:
We sincerely apologize for the inconvenience and frustration you experienced with our repair services. We understand how important it is for our customers to have their trailers in top condition, especially when it's under warranty. We acknowledge the communication gaps and delays you faced, and we genuinely regret that the service did not meet your expectations. We are continuously striving to improve our processes, and your feedback is invaluable in this regard. We will be addressing the issues you've raised with our team ... read more
Took our trailer in for warranty repairs, they returned it with problems that they said were fixed. Hard to get a hold of them after you drop it off for repairs. They had our brand new trailer for longer than we have had it in our possession in the repair shop. Sad they are the only authorized warranty repair shop for Winnebago in the Seattle area. The sales people were nice but the repair shop needs to work on customer service. Took them over two weeks to order the parts from Winnebago after we dropped it off for repair. Th... read more
Business response:
We sincerely apologize for the inconvenience and frustration you experienced with our repair services. We understand how important it is for our customers to have their trailers in top condition, especially when it's under warranty. We acknowledge the communication gaps and delays you faced, and we genuinely regret that the service did not meet your expectations. We are continuously striving to improve our processes, and your feedback is invaluable in this regard. We will be addressing the issues you've raised with our team ... read more
We bought an overpriced used RV from this company in Fife in 2021 during the height of the pandemic. We spent $26,000 then (mostly cash) for a 2001 class C and 2 years later we can only get an offer of $9,000 to resale the RV. There are multiple issues regarding rain leaks from the roof and other problems that were not disclosed at the time of sale. I would recommend that anyone avoid buying a used RV from this company. I have attempted to call for possible follow up service, and no one answered the call or returned my m... read more
Business response:
Thank you Tabb, we appreciate the feedback. I checked in with the Fife store & it sounds like you've been in active communication with them. - JRV Team
We bought an overpriced used RV from this company in Fife in 2021 during the height of the pandemic. We spent $26,000 then (mostly cash) for a 2001 class C and 2 years later we can only get an offer of $9,000 to resale the RV. There are multiple issues regarding rain leaks from the roof and other problems that were not disclosed at the time of sale. I would recommend that anyone avoid buying a used RV from this company. I have attempted to call for possible follow up service, and no one answered the call or returned my m... read more
Business response:
Thank you Tabb, we appreciate the feedback. I checked in with the Fife store & it sounds like you've been in active communication with them. - JRV Team
I do not know what their lot is like, but if you go onto their website, it will not show you the prices of their stock. You have to "ASK" for the price. That is NOT how I shop. Also, once you leave their website, you will get pop-up ads all over the place. I can't get rid of them now. I will not be going to their lot nor shopping for their product.
Business response:
Hi Becky! Thank you for sharing your feedback. We will pass on the information to our management team. Thanks! - JRV Team
Frequently asked questions about Johnson RV Fife
How is Johnson RV Fife rated?
Johnson RV Fife has a 4.1 star rating with 538 reviews.
When is Johnson RV Fife open?
Johnson RV Fife is closed now. It will open at 9:00 a.m.