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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not very relaxing or comforting The room appearance. Did not meet my expectations The facility smelled good
Business response:
Hello Latrice, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our ... read more
Fair
it was the worse ever stay at a suppose to be good hotel nothing nothing
Business response:
Hello David, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for... read more
I would NEVER GO THERE AGAIN OR REFERRED ANYONE THE NASTY ROOM I EVER SEEN OR BEEN TOO THIS PLACE NE The rooms had Roches and bed bugs OMG I didn’t stay over a hour
Business response:
Hello Erica, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hotel Hell-Hole!!!!!! WI've been to other LaQuinta locations and they've all exceeded my expectations, but this place e needs to be shut down for construction or better yet destroyed. If anyone wants pictures please email me ccarr672@gmail.com The walls have holes, old spider webs with dust in them, wall corners damaged, the floor comes up and down when walking on it, the shower floor was painted and the paint stopped up the drain, and there was no toilet paper. They even had the nerve to take a $50 deposit for both rooms "j... read more
Business response:
Hello Christopher, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Bad
Never book here ! Everything I will never book here again the pictures on the site is not what this place looks like as far as the rooms our first room the bathroom door was broken falling apart the couch had dirty rings on it it was very nasty we got another room it look a little better but was nasty we killed roaches the microwave didn’t work the stand the refrigerator was on was falling apart they had blood on the curtains the sheets had stains and the towels not a place to take your family to the door was messed up they ... read more
Business response:
Hello dashia, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Bad
not very nice The door was almost broken I had issues with the keys all the time it smelled weird and the electric outlets didn’t work it was a bad experience over all the location
Business response:
Hello Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.