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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Bedbugs Nothing y'all have bed bugs
Business response:
Hello Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed ... read more
NEVER AGAIN WILL WE STAY AT A LAQUINTA ! Our room had chipped paint everywhere. The tub was horrible and the whole floor had a moldy oder. And the BIG thing is our beds had black bugs crowling on it once we pulled the comforter back. Looked like fleas The front desk person was extremely nice.
Business response:
Hello Kenita, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Bad
Disappointing Me and my daughter stayed and the tv remote didn't work. I told staff and he said maintenance have to come fix it which is when we will be gone, so we didn't have anything to watch all night very disappointed. Great spot close to stores and the only thing great out of my experience.
Business response:
Hello Cirena, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Discouraging The hotel was dirty. I killed two cockroaches first thing entering my room. The staff was helpful and very kind.
Business response:
Hello Claudia, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Very Poor Las abitaciones viejas y susias cucarachas y la taza de bano casi undiendose Solo la uvicacion
Business response:
Hello nicolas, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I don’t think we will stay here again, it seems like it is just going down hill. the staff were rude, the hotel had an old mildew smell, we seen roaches in the first room they put us in and the a/c only went from 59 degrees straight to 70 degrees. the location.
Business response:
Hello selisha, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
High hopes ending in disappointment I saw the poor reviews but gave it the benefit of the doubt. La Quinta usually has very nice updated rooms. The outside looked inviting. Check in staff was a bit snarky but nice upon arrival. The next day, not so much. Needed a key card replaced as it was no longer working. No one was available at the front for 15 mins. Finally found a housekeeper to help get someone. Our room needed lots of TLC. Bedding was stained. Paint job on walls was not too great. Chairs had holes in upholstery. Bed... read more
Business response:
Hello Nat_Kat7, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Bad Bugs, door didn't work, outside doors don't even lock Location
Business response:
Hello Boyle, We appreciate the time you have taken to bring to our attention your feedback with regards to our location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.