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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was okay for the price.
Fair Price, amenities, mattress are stained Location, breakfast was ok, restful night
Business response:
Hello Melchor, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Bad Hot tub did not work Remote did not work Room was not clean Worst LaQuinta hotel I have stayed at Staff was professional and friendly This hotel needs to be up dated ! Long day long flight had reserved room for hot tub/jacuzzi did not work. Staff was great Location was great
Business response:
Hello Susan, It means so much to have earned your business. We appreciate the feedback regarding our staff and your insights regarding our location. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Bad Room was not clean shower was gross door to room would not lock hallway was nasty and dirty bed didn't have clean sheets Nothing
Business response:
Hello William, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
Fair
Won’t be coming back or suggesting this hotel to anyone. Bath tubs were painted and chipping. The room smelled bad,tv didn’t work. The heater had a bad smell when it was turned on. Furniture smell like dog. There was people fighting and arguing outside for hours. Our vehicle was scratched up. Front desk wasn’t clear on reservations, check in was stressful after driving for 5 1/2 hours. Location is great, but the hotel itself was terrible.
Business response:
Hello Fields, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
awful, won’t be back. very unprofessional My stay was very uncomfortable, the staff did not know what he was doing!
Business response:
Hello LaTonya, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodat... read more
Not worth the money at all. Will not stay here ever again. The bathroom light did not work. The tub was disgusting it looked as if there was mold around the drain. I went to find ice but could not find where the ice maker was. The elevator was very janky it would do this heavy dropping motion when reaching the floor. N/A
Business response:
Hello olivia, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your ... read more
Bad
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.