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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Disappointing there was a roach in our room dude in the desk
Poor I stayed here once previously when we were having some remodeling done and we stayed on the bottom floor, the room was pretty decent so I felt surprised by this stay. Honestly, it was just gross in the room. The bathroom smelled like bleach so I at least got the sense that it was somewhat cleaned but there was definitely mold in the bathroom and the place just looks beat up. I know it’s not 5 star and don’t have unreasonable expectations but if I’m paying nearly $100 on a weekday I need to feel like I can walk around in... read more
Bad
Horrible commotion fights drugs roaches stains on beddings leaks holes in the wall violence outside great staff
Very Poor
Really bad experience. Sitting in bed watching tv and noticed bed bugs crawling right next to me. I Got up to a inspection and they were under my bed pillows and under my mattress. I had to leave in the middle of the night. I've never discovered this problem at this location but I don't think I would ever stay there again. I really hate that I had a bad experience because I really liked this place. The staff is always nice and the location of the hotel is great.
Business response:
Hello Makeitha, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to... read more
Bad I paid almost 1500$ for 2 weeks and the housekeepers refused to clean my room change my sheets didn't give me no towels or toilet paper or trash bags nothing I had 2 kids with me and a dog that I kept in the cage while I was gone so I could get house keeping and nothing was done about it
Business response:
Hello Miznlos15, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Ragadey Room Our room was hot because the hot water in the shower wouldn't stop running and the floor was falling apart. The clerk did everything not to accommodate me. I paid for a suite, he downgraded us to a regular queen room, didn't offer to knock anything off and didn't want to change rooms. That room made a loud noise everytime u cut the lights on. I was too done. I will not go back to this place! I really wanted my money back! The location was great.
Business response:
Hello Jessica, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.