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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad It was nasty 1 of my rooms was full of ants and another room I had reserve the same day my cousin had to get moved cause of bed bugs Nothing
Business response:
Hello Lasheba, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
Hated it, checked out early Tha couch bed was nasty couldn't sleep on it, tha floor was falling in, it had big bugs in it and tha tub was nasty, tha tha curtains were torn and nasty, tha room was nasty period, never been so disappointed, plus they didn't have my room ready until a hour after I arrived on time and it still was nasty
Business response:
Hello Ninjula, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our fu... read more
It’s a lil cheaper, with a deposit but u can stay at a better place if you can ! Well my room was leaking water from top to bottom, blanket was dingy the place looks nothing like the pictures online. And the air wasn’t working properly in first room before we moved out Nothing
Business response:
Dear Guest, We can't thank you enough for sharing your feedback with regards to our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Very bad Gross bathroom, was scared to take shower in nasty nast tub. The weight room was non existent aside from some 45-50lb dumbbells ( too heavy to steal ) the pool looked nasty. Staff was antagonistic.
Business response:
Hello A., We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to managemen... read more
Was literally there overnight and they charged me an extra $50 for whatever reason!
Bad Bedbugs Nothing y'all have bed bugs
Business response:
Hello Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed ... read more
NEVER AGAIN WILL WE STAY AT A LAQUINTA ! Our room had chipped paint everywhere. The tub was horrible and the whole floor had a moldy oder. And the BIG thing is our beds had black bugs crowling on it once we pulled the comforter back. Looked like fleas The front desk person was extremely nice.
Business response:
Hello Kenita, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Bad
Disappointing Me and my daughter stayed and the tv remote didn't work. I told staff and he said maintenance have to come fix it which is when we will be gone, so we didn't have anything to watch all night very disappointed. Great spot close to stores and the only thing great out of my experience.
Business response:
Hello Cirena, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,822 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.