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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing There was no stopper for the bathtub, the remote for the tv stopped working and was missing it's back, the hall smelled like marijuana in the evening The room was large and bed very comfortable and breakfast was a good selection doing waffles, eggs, sausage, cereal, muffins, toast, milk juice coffee and some fresh fruit
Business response:
Hello Sarah Marie, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time ... read more
DONT STAY HERE property was very raggedy and ran down. I was offered other rooms to look at and choose from to sleep in. These look like raggedy motels . NOTHING
Business response:
Hello Chassity, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Poor
Very disappointed for the amount of money I paid for the night. The room and bathroom was dirty. There was a hand print above the headboard. The bathtub was dirty. I was very disappointed.
Business response:
Hello Monique, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
I will not be staying again. everything nothing
Business response:
Hello Chanthinia, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you bac... read more
I had to get another hotel at 4:30 in the MORNING it was THAT BAD!!!! I didn't like that we had to get several keys made. The TV in the room didn't work nor did the remote have batteries. The front desk night clerk was not very helpful or attentive. The whole second floor smelt like mold and smoke. The comforter had purple foot print stains on it and wasn't clean. Honestly I didn't like anything! Very stechy once we were inside. The night clerk wasn't very greetable. Nothing in our room seemed safe. I don't recommend this ho... read more
Business response:
Hello Bishop, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Bad
Disappointing there was a roach in our room dude in the desk
Poor I stayed here once previously when we were having some remodeling done and we stayed on the bottom floor, the room was pretty decent so I felt surprised by this stay. Honestly, it was just gross in the room. The bathroom smelled like bleach so I at least got the sense that it was somewhat cleaned but there was definitely mold in the bathroom and the place just looks beat up. I know it’s not 5 star and don’t have unreasonable expectations but if I’m paying nearly $100 on a weekday I need to feel like I can walk around in... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.