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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The stay was terrible There were roaches in our room, kids in the hallway all night that should have been kicked out. The staff did nothing about it. The kids being loud running up and down the halls screaming kept my wife up all night. We liked the breakfast the pools and the beds.
Business response:
We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
Bad When I checked in the room the room was dirty, they moved me to another room. When I got to that room the ceiling was leaking and the door wouldn't . Third room the sheets were dirty. Location
Business response:
We do appreciate the compliments to our staff and we are addressing our policies to prevent the issues that you experienced from occurring in the future. If our property was not cleaned and maintained according to these standards, I hope you will accept our sincerest apologies for any oversight. Thank you again for sharing your experience.
Poor
Fair The price was to high for a run down room. Nothing
Business response:
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our price and your comments about our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
I will never stay there again All of it Nothing
Business response:
On behalf of our entire staff thank you for staying with us and for rating your stay.
Never felt so disrespected and just in shock of our experience. The fact that we booked a room online. We arrived to check in and got a key to a room that was already taken by someone. We unloaded everything out of the car just to load it back up cause the front desk employee said there was nothing they could do and for us to have a good day and sent us on our way. We slept in the car because of how this location handled business. It was my last weekend in America because I was doing a PCS (military move) to Germany. Locatio... read more
Business response:
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate the time you've taken to give us your thoughtful review. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses and we thank you for bringing this matter to our attention and sharing your experience.
Poor the whole hotel it smell bad none
Business response:
On behalf of our entire staff thank you for staying with us and for rating your stay.
Fair Olor a mariguana en habitación la piscina estaba sucia los colchones están duros era costoso para como esta El desayuno todo bien organizado
Business response:
We appreciate that you've taken the time to share with us regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Fair Okay The room was musty, and the bathroom smelled. The beds weren’t comfortable as other places I had stayed. But the staff was friendly and helpful
Business response:
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am sorry that your room was not properly and thoroughly cleaned according to the high standards of our housekeeping staff. Thank you for taking the time to share your experience and to bring this matter to our attention. I do wish that we would have exceeded your expectations and I hope you'll return to enjoy a five-star experience.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.