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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Will never stay there again! no hot water couldn’t take a shower, someone was smoking weed on the floor I was on. very loud nothing
Very Poor
horrible towels or cover, had to take a cold shower and the tub was dirty and mildew was around the tub and my sheets was dirty. toilet stopped up when first got there and had get towels from my home.🤬 unhappy worst stay ever will never go back
Very Poor
Bad
scared to sleep as the door looked like it was kicked in it was dirty I didn’t
Business response:
Dear, Rabecca. Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Fair When we checked in the girl at the front argued with me that she tried to run my card for the remaining balance that I had handed her when she had actually ran the other card I told her not to as there was mo funds on it. She told me she did run the other card but I had gotten a notification from my bank she ran the other card again. She finally put us into a room which I had to go back up front and be moved to another room as the room she put us in was not clean. TV was still on, beds were not made completely and there... read more
Business response:
Dear, Tiffanie. We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodat... read more
Bad Room dirty peeling paint , dirty couch , cigarette burn on bed , over all horrible Nothing
Business response:
Dear, Lusiana. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,118 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.